iPhone 5s. Restart. Error 4014. How to fix?

Question

Level 1

8 points

iPhone 5s. Restart. Error 4014. How to fix?

iPhone 5s. Does not restart (not Force Start either). Connecting to iTunes, update, the apple logo comes on the screen, but then error 4014. How to fix?

I have not used this phone for over 1 year (I cant remember which IOS version it has). But need to give service to my iphone8, now I cannot start the iphone 5s. Stays black even with force start, and after connecting to computer / iTunes. The Apple logo during the update stays a while on the screen, in the end iTunes says error 4014.

Any Fix?

iPhone 5s, iOS 11.4.1, not restarting

Posted on Dec 3, 2018 7:38 AM

Reply

Answer 1

Top-ranking reply

KiltedTim

Level 10

206,028 points

Dec 3, 2018 7:41 AM in response to MikaelKei

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

Reply

Answer 2

Dec 3, 2018 8:40 AM in response to MikaelKei

If you followed every one of the steps in the link that Tim provided and you still get error 4014 your phone is broken. Are you sure you didn't miss any steps? Including updating to iTunes 12.9 on your computer? And trying both Update and Restore modes?

Reply

Answer 3

Dec 9, 2018 5:20 AM in response to MikaelKei

I suspect that your phone has been bricked. Definitely a hardware problem..doubt if the problem is not due to not repairing your device the way Apple wants you to. The software update is the reason your phone is useless. Worked perfectly fine until the update, right? Apple has been known to ruin perfectly good devices with software updates when nonApple parts are found. Makes me sick.

Reply