When I hook my iPhone 8 up to my computer to use with iTunes, it asks me to install an update before it can be used. Then I get this error.. Any Ideas??
Mac mini, iOS 10
Just what is saying to update? A screenshot of the message would be best
Just what software it is trying to update?
A screenshot of the message you get when you connect the phone would be useful.
Did you find a solution? I have had this problem for weeks and it’s frustrating. Just want my iPhone to connect to iTunes!
Correct! My phone is up to date. And I am connected to my own personal internet at home. I get this same error message every time.
I am trying to sync my iPhone 8 up with iTunes. I am running OS X Sierra on a 2011 Mac Mini.
Yes i have. I’ve reset my router, and my computer several times.
Are you saying you get the same error when you try updating the phone via Settings>General>Software update?
Are you connected to a home (vice business or public) network?
I have iTunes 12.8.150
To be honest, I’m not trying to update anything. I’m trying to Sync my iPhone with my computer. It won’t let me because of the update.
I’m having the same issue too
What not update the iPhone via Setting>General>Software update?
Have you tried rebooting the computer and the router/modem?
Can't download software because of a network problem
