Watch not vibrating with email notifications

Hi,


series 3 watch

iphone 8


All with latest updates.

I have noticed that I don’t get the vibration when I get a new email.

it works with everything else.


from what I can see all the usual settings seems to be correct.


i have also tried pairing the device again.


any ideas please?


Thanks.....

iMac, OS X Yosemite (10.10.2)

Posted on Dec 4, 2018 10:09 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 4, 2018 10:24 AM

Found this, it might be helpful with your issue?


On my previous watch (series 2) I got haptic alerts from email notifications, but when I upgraded to a series 4 I no longer got haptic alerts.


After a bit of digging I found the setting to turn it on (not sure why it was off, must have happened in the update to iOS 12). On your iPhone go to: Notifications -> Mail -> choose your account -> sounds -> vibration


This was set as non (default) for me. Once I changed that I started getting haptic alerts on my watch. You will have to change that for each of your email accounts and make sure your watch email notifications are set up to mirror your iPhone.


Not sure if you already tried that, but solved it for me


Just went into my iPhone and all of my email accounts were set to NONE (default)

4 replies
Question marked as Top-ranking reply

Dec 4, 2018 10:24 AM in response to wizza2015

Found this, it might be helpful with your issue?


On my previous watch (series 2) I got haptic alerts from email notifications, but when I upgraded to a series 4 I no longer got haptic alerts.


After a bit of digging I found the setting to turn it on (not sure why it was off, must have happened in the update to iOS 12). On your iPhone go to: Notifications -> Mail -> choose your account -> sounds -> vibration


This was set as non (default) for me. Once I changed that I started getting haptic alerts on my watch. You will have to change that for each of your email accounts and make sure your watch email notifications are set up to mirror your iPhone.


Not sure if you already tried that, but solved it for me


Just went into my iPhone and all of my email accounts were set to NONE (default)

Dec 4, 2018 10:24 AM in response to wizza2015

wizza2015 wrote:


from what I can see all the usual settings seems to be correct.

And what might those be? (just to confirm)


Is the Watch set to mirror your iPhone's notifications for Mail? If so, check your iPhone's notification settings for Mail, as well as Do Not Disturb.


Or, did you set a custom notification on your Watch which is different from your iPhone's notification settings?


Finally, a common misunderstanding is that you won't get notifications on your Watch if your iPhone is unlocked (the presumption being that you'll get the notification on your iPhone). This is stated in the Watch's settings for Notifications (at the top of the setting).

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Watch not vibrating with email notifications

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.