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I have two apps that I don’t want anymore. I can’t find them in my phone so I can’t cancel the subscription. I kept getting charged and I want it to stop. The apps I want to get rid of are the Khloé and Kourtney Kardashian apps. When I go to subs the

I have checked my subscriptions and they are not there but apps are still on my phone and I keep getting charged

Posted on Dec 4, 2018 7:43 PM

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1 reply

Dec 4, 2018 7:52 PM in response to sonya30

View, change, or cancel your subscriptions - https://support.apple.com/HT202039 - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew."


Is auto-renewal already off? Does it say it will renew on a certain date or does it only say the subscription will end then? If you are not seeing an option to cancel then it probably means the automatic renewal has already been turned off and the current subscription is simply waiting to expire.


iTunes [Store] Support - Use this form for assistance with account and billing, code redemption, or purchase questions - https://www.apple.com/emea/support/itunes/contact.html


Perhaps:


iTunes Store: About In-App Purchases - http://support.apple.com/HT202023


If you don’t see your in-app purchases - https://support.apple.com/HT204530

I have two apps that I don’t want anymore. I can’t find them in my phone so I can’t cancel the subscription. I kept getting charged and I want it to stop. The apps I want to get rid of are the Khloé and Kourtney Kardashian apps. When I go to subs the

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