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Epson R2400 printer driver won't install?

1863 Views 16 Replies Latest reply: Mar 4, 2007 8:47 AM by hypernome RSS
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hlritter Level 1 Level 1 (0 points)
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Feb 25, 2007 10:18 AM
I can't get my Epson R2400 printer to appear in the print dialog box in Photoshop on my MacPro. I have downloaded and run the appropriate file from Epson (11771.dmg) repeatedly to no avail, restarting the system each time. I cannot find any printer driver file when I run Find File on the keyword Epson.

I did not have this problem with my MacBook, however, which runs the printer just fine. Interestingly, Find File on the MacBook also does not identify any printer driver file.

--howard
MacBook 2GHz/2GB; MacPro 3GHz/2GB/Radeon 1900, Mac OS X (10.4.8), Legacy: Lisa; 1MB Fat Mac; ][CX; Quadra; G3 Black & G4 Ti PBs; Dual G4 tower
  • Michaelworks Level 3 Level 3 (695 points)
    Currently Being Moderated
    Feb 25, 2007 4:24 PM (in response to hlritter)
    Did you use the Printer Setup Utility and add the printer? I ask assuming you plugged it into a USB port or Firewire (if printer supports) on your Mac Pro?

    Michael
    MP 2.66 4G X1900XT MBP 2.16 2G 20" iMac CD 2G Windows network & Canon DSLRs, Mac OS X (10.4.8)
  • Michaelworks Level 3 Level 3 (695 points)
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    Feb 25, 2007 7:35 PM (in response to hlritter)
    Have you tried hooking it up as USB? Reason I ask, I have been trying to get my 4000 to print through Windows Printing, and in the OS X Printing forums, somebody said Epson only writes their drivers for USB. I don't believe it, but there are several posts leading to which printers are supported by Intel Mac OS X. Finally got mine to print using another gimp driver, but what a waste of time. Seems many printer manufacturers spend most of their time on Windows.....


    Michael
    MP 2.66 4G X1900XT MBP 2.16 2G 20" iMac CD 2G Windows network & Canon DSLRs, Mac OS X (10.4.8)
  • Michaelworks Level 3 Level 3 (695 points)
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    Feb 25, 2007 7:38 PM (in response to Michaelworks)
    Intel-based Macs with OS X (v10.4.4 or later)
    epson11771.dmg - 19.6MB - posted on 02/07/06

    This file contains the Epson Stylus Photo R2400 Printer Driver v3.0aAs for Intel-based Macintosh computers with OS X (v10.4.4 or later).
    Installation instructions:
    Double-clicking this file creates an "epson11771r2400_printer_driver30aas" disk image on your desktop.
    Open the disk image.
    View the included "Readme First.pdf" document for important information.
    Double-click the "SPR2400 30a" installer icon to begin the installation.
    Important pre-installation instructions: The Macintosh OS X driver found on the CD provided with your product is not intended for use with Intel-based Macintosh computers. If you have already installed the OS X printer driver provided on your product CD, please follow these important instructions before installing the "epson11771.dmg" file:
    Open the OS X "Printer Setup Utility".
    Select the "Printer Setup Utility" tab and click "Reset Printing System...".
    Click the "Reset" button.
    Restart your computer.
    Install the downloaded "epson11771.dmg" file.
    MP 2.66 4G X1900XT MBP 2.16 2G 20" iMac CD 2G Windows network & Canon DSLRs, Mac OS X (10.4.8)
  • Michaelworks Level 3 Level 3 (695 points)
    Currently Being Moderated
    Feb 25, 2007 8:26 PM (in response to hlritter)
    hritter,

    I did a preview of the standard printers install on the Mac Pro. I don't see your R2400 nor did I see my R340. I nosed around and found where you have to reset the printing system in print utility, reboot and then install the correct driver (Intel) that you downloaded from the Epson website. I did for my R340 and now I'll play around with plugging it in to a port and see if I can do a local printer install. I will post back either way.

    Michael
    MP 2.66 4G X1900XT MBP 2.16 2G 20" iMac CD 2G Windows network & Canon DSLRs, Mac OS X (10.4.8)
  • Michaelworks Level 3 Level 3 (695 points)
    Currently Being Moderated
    Feb 25, 2007 9:08 PM (in response to Michaelworks)
    hritter,

    OK, So I plug the thing in and hook it to USB. Try to use the darn Printer Setup Utility, and no matter what I did, no go. So, looking under About this Mac, there was the printer under USB. I thought about rebooting, but didn't want to. I had already installed the Intel driver, but I tried it again with the printer powered on and USB connected this time. After install, I went into System Preferences, Printing & Fax, said add a printer, and there it was in the list. I clicked add, and it populated back into the printer list. I ran the Epson Printer Utility in the Applications folder, it found it, said OK and a bunch of options popped up to play with.

    Bottom line, don't install the drivers until the printer is hooked up and powered on. This is the exact opposite from Windows.

    Michael
    MP 2.66 4G X1900XT MBP 2.16 2G 20" iMac CD 2G Windows network & Canon DSLRs, Mac OS X (10.4.8)
  • myhighway Level 5 Level 5 (7,270 points)
    Currently Being Moderated
    Feb 25, 2007 11:35 PM (in response to hlritter)
    "I get no help from Epson's FAQ for this printer"

    howard,
    Epson Stylus Photo R2400 Support

    Should be no need to initiate the use of your Mac's "Printer Setup Utility" - instead it should open automatically during the following:

    Power on printer, connect to MacPro, go to System Preferences>Print & Fax>Printing and click on the [+] sign just below the left side's "In Menu/Printer" list which should be entirely empty beforehand. If not empty, first delete all entries. Clicking the [+] will open the Printer Setup Utility and the "Printer Browser" box will appear which will "discover" your printer if it is powered on and discoverable (connected) - then click its "Add" button and the Printer Setup Utility should close.

    Your printer should then be listed in the above "Printing" preference panel's "In Menu/Printer" list. Double click and the printer application should open and you should be able to click the "Utility" icon at the top to the left of the "Supply Levels" icon and you should be able to setup your printer with a password, etc. [at least this is the way it works for my HP printer] If the first try doesn't get it working, don't be afraid to delete from the printer list and repeat the process. Will work the second try through the process. If it's a wireless printer, after setting it up with your password you can then disconnect the ethernet cable and connect via wireless.

    I suppose the Epson setup might be somewhat different, but the idea should be the same. FWIW, it's the Tiger OS that handles the printing, not the MacPro, so for more detailed info check Tiger Support. Or, while the Print & Fax preference is open and front, open "Print & Fax Help" in the menu bar, or click on purple question marks. Good luck with it:)
    20" iMac Core Duo 2GB; 20" iMac G5 ALS 2GB; iBook G4; PM G5; others, Mac OS X (10.4.8), DSL to AP Extreme g wifi net w/HP 6840 wireless printer
  • Michaelworks Level 3 Level 3 (695 points)
    Currently Being Moderated
    Feb 26, 2007 12:16 AM (in response to myhighway)
    myhighway,

    Thanks for explaining it much better than I did. I even learned how to start the utility from the queue menu.

    Michael
    MP 2.66 4G X1900XT MBP 2.16 2G 20" iMac CD 2G Windows network & Canon DSLRs, Mac OS X (10.4.8)
  • Michaelworks Level 3 Level 3 (695 points)
    Currently Being Moderated
    Feb 26, 2007 9:37 PM (in response to hlritter)
    MP 2.66 4G X1900XT MBP 2.16 2G 20" iMac CD 2G Windows network & Canon DSLRs, Mac OS X (10.4.8)
  • hypernome Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 3, 2007 12:12 PM (in response to hlritter)
    I just recently got a new Macbook Pro - my first mac computer - so I am new to all of this. I'm running OS X 10.4.8. I've having the same issue trying to set up my EPSON Stylus R2400 printer.

    I find the appropriate driver on Epson the (epson11771.dmg) and I install it, and it says it was successful. When I go into System Preferences > Fax & Print, my printer appears in the list, along with Adobe PDF, but it does not allow me to click add. When I click on the "Print Using" dropdown to find the driver, I can not find my printer model or driver anywhere.

    Any ideas of what I am doing wrong?

    Thanks for any help.




    MacBook Pro   Mac OS X (10.4.8)  

    MacBook Pro   Mac OS X (10.4.8)  
  • Michaelworks Level 3 Level 3 (695 points)
    Currently Being Moderated
    Mar 3, 2007 1:24 PM (in response to hypernome)
    I'm pretty sure it is already installed, if it is included within the main list with Printing tab highlited. Try printing to it from an application such as Word or Notes, iPhoto........ unless you are saying it appears in the pop-up menu after clicking + in the main window, it is installed.


    Michael
    MP 2.66 4G X1900XT MBP 2.16 2G 20" iMac CD 2G Windows network & Canon DSLRs, Mac OS X (10.4.8)
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