Previous 1 2 Next 28 Replies Latest reply: Apr 4, 2007 8:18 PM by deggie Go to original post
  • zemlin Level 1 Level 1 (105 points)
    Is the jack open at the end? I would have expected it to be closed to prevent crap from getting inside the iPod. If it isn't open, extracting the broken plug won't likely be any easier with the iPod apart than intact.
  • Chris CA Level 9 Level 9 (78,075 points)
    Not sure if it's open or not but you should be able to get a small, jewelers screwdrivers in from the back.

    You have to take it apart to change the jack (~$50) anyway, so why not at least have a look?
  • tbigsmo Level 1 Level 1 (0 points)
    i am concerned that if i get after it with a screwdriver, the headphone thing will be the least of my concerns. googling 'open ipod' didn't seem to return a 5 min solution.

    apple says send it to them and they will fix it [if it is fixable]. of course that comes with the expected caveats like --

    1] if it is not fixable they'll send it back to me still f-d but accompanied by a bill, and
    2] if it is fixable but not a problem covered by the warranty they'll send it back to me fixed, also with a bill.

    i'm willing to take this chance, but does anyone have any experience w/ apple in this regard? i'm not scared of paying [within reason of course].

    it is silly to make a big deal out of a small one, but this has now become a problem i feel like solving.

    MacBook Pro Mac OS X (10.4.8)
  • Chris CA Level 9 Level 9 (78,075 points)
    Here's how to open it.

    No idea what it will cost or what they may do.
    They may just charge you the standard $199 for replacement.

    Could go to
  • Erick Level 2 Level 2 (350 points)
    It's under warranty. I was going to suggest that a long time ago, when I asked if it was under warranty, but since it is, I thought that openning the iPod would void the warranty.

    THE STANDARD $199?!?!?!?!?!?!?!?!!??!?!?!!!? breath ?!?!?!?!?!?!?!?
  • Chris CA Level 9 Level 9 (78,075 points)
    Yes, opening it will void the warranty.
    Send it in under warranty and see what happens.

    $199 is for repairs not covered under warranty.
  • th2 Level 1 Level 1 (0 points)
    This is what I'd do. Get a stick pin and put a tiny dab of super glue on it and insert it into the hole till it stops. Wait for it to dry real good, then pull gently strait up. If you use a pin with only a dab of glue on it and you get it on the side of the hole just pull it off. I dought a small dab like that will do anything to harm it. It is a risk though. Make sure you use the flat end of the pin so you have a nice flat surface to work with. Im sorry your in this position because like the others said, superglue is iffy. Good luck.
  • NP Sage Level 1 Level 1 (0 points)
    The only safe thing I can think of is to find a powerful suction device (EXAMPLE a vacuum hose) and try to get it out.
  • zemlin Level 1 Level 1 (105 points)
    The suction from a vacuum cleaner will generate only a fraction of an ounce of force over the 1/8" diameter area of a plug - not nearly enough to extract the broken piece. The jack in my iPod has a pretty good grip on the plug. A PERFECT vacuum will only be capable of about 3 ounces of force by suction, and that's not providing for any of the surface area to be used by the seal needed to CREATE the perfect vacuum.

    In other words, my quick calculations say you ain't going to do it with suction, no matter how hard you try.
  • coojo Level 1 Level 1 (0 points)
    Hey Bro, At most hardware stores, Home depot etc you can buy what is called "tap outs", or easy outs. they are used for turning out broken screws. You turn ythem counterclockwise and the grab the screw and back it out. Good Luck !
  • Chris CA Level 9 Level 9 (78,075 points)
    An "Easy Out" entails drilling a hole in the broken screw. The boken plug would turn and get full of mewtal shaving if he could drill a hole that small that accurately.
  • Erick Level 2 Level 2 (350 points)
    See now this is getting interesting, because you can now entail a vacuum to suck the shavings out. Another thing you can do (bit risky too) is use Basic-H* on the hole. It acts as a lube, a good one at that. Just a drop or two would be enough, it's a very slippery liquid. It works nicely for such sticky situations . Be sure to use a damp cloth or tissue, if you get it out, to clean the hole. Also if you were to do this, hold the iPod upside down. and work with it like that. If there a better way and less risky way, then by all means go with it, I'm just giving you another option. Kind of a last resort thing.

    *Note: Basic-H is an efficient, powerful, safe, bioadegradable and economical cleaner. (Sixteen ounces makes up to 90 gallons to clean hard surfaces, woodwork, walls, floors, glass, mirrors, even cars. Anything you can clean with water, you can clean with Basic-H.) Was named an official Earth Day product .
  • tbigsmo Level 1 Level 1 (0 points)
    I sent the thing off to apple and it [or something that looked like it] came back fixed.
  • deggie Level 9 Level 9 (51,635 points)
    Glad to hear it, enjoy your music.
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