12 Replies Latest reply: Mar 3, 2007 4:47 PM by BrittanyBabe.
jaa37 Level 1 Level 1 (0 points)
Hey all -- I can't get my ipod mini to turn on, and when I plug it into my ibook, nothing happens -- the computer doesn't seem to know it's there. Any thoughts?

iBook G4, Mac OS X (10.4.3)
  • PT Level 7 Level 7 (20,880 points)
    Perform a reset on it and see if that brings it back.

    Patrick
  • jaa37 Level 1 Level 1 (0 points)
    Thanks PT -- tried to reset the ipod while it is connected to my computer, and nothing happens (maybe because it's completely out of batteries?). Still a blank screen after holding down the buttons for 10-20 seconds. Since I can't get itunes to recognize the ipod, I can't do a restore either. Any other ideas?
  • PT Level 7 Level 7 (20,880 points)
    Can you give us more details? Describe deep sleep. And also why do you think it is draining the battery? How long is it in deep sleep before you start it again and what is the difference in battery charge between those two times?

    Patrick
  • jaa37 Level 1 Level 1 (0 points)
    This is the first time it's done this. I was using it the other day at work, and it ran out of batteries. When I brought it home and plugged it into my computer, nothing happened, as I described. Just a blank screen -- can't reset, can't get the computer to recognize it, etc...
  • PT Level 7 Level 7 (20,880 points)
    How long did you leave it plugged in? A very dead iPod may need to be left plugged in trickle charging for anywhere from a minute or two and up to tens of minutes before there is enough charge to safely allow the iPod to power back on or shows signs of life.

    Patrick
  • AlexCh Level 1 Level 1 (0 points)
    Hello

    I am experiencing exactly the same problem with my iPod mini. It is about 18 months old and the battery has been showing signs of wearing out for the last couple of months. Then a few days ago it wouldn't turn on at all. I have tried charging it for several hours, on both my computer USB and on my Bose speakers dock, but even when plugged in the screen remains blank. Likewise the computer does not recognise that the iPod is connected.

    Do you think changing the battery will solve the problem?

    Thanks for your help,
    Alex

    iPod mini   Mac OS X (10.4.8)  
  • PT Level 7 Level 7 (20,880 points)
    Alex,

    Have you tried doing a Reset on it yet? And if so did you give it a few tried before giving up?

    Patrick
  • Rogelio236 Level 1 Level 1 (0 points)
    Alex,

    Have you tried doing a Reset on it yet? And if so did
    you give it a few tried before giving up?

    Patrick


    I have an unusual problem..... I let me friend borrow my Mini and a few weeks later she tells me that it's not working dead!!! The iPod is about two years old...Think???....I asked her give it back....I plugged it into my iBook and Now all you see is the Apple Logo then the battery dead!!! I leave the iPod pluged in and sometimes it turns on and iTunes recognizes the Mini but it shows a sign that says something like your iPod is currupted and may need to be unplugged...Plug it back in and restore...But Thing is that I'm not able to restore it but I can't WHY?!?!?!?!
  • AlexCh Level 1 Level 1 (0 points)
    Hi Patrick

    Had already tried resetting but just tried again and it worked! Think I will still need to get the battery changed but it's a bit more encouraging than a blank screen.

    Thanks a lot for your help
  • PT Level 7 Level 7 (20,880 points)
    Alex,

    Great that it came back to life! I always try to stress to people to TRY IT SEVERAL TIMES before giving up as often times the first try or two don't go, but for whatever reason additional tried can be successful.

    Hopefully it will charge ok now.

    Patrick
  • PT Level 7 Level 7 (20,880 points)
    Rogelio236,

    Since it is a Mini, it was purchased before iTunes7 came out? Do you know/remember if it came with a CD in the box. If so, pull out that CD and install the Update application from it onto your computer. Before iTunes7, updates were done outside of iTunes. If you can find it, you may be able to restore it that way putting it back into the state as when you got it. Then hopefully when you plug into iTunes any additional updates to the firmware go smoothly.

    Patrick
  • BrittanyBabe. Level 1 Level 1 (0 points)
    gosh. im so with you guys. nothing is working. boy oh boy. i need a solution. help me!!!