IP Printing Error: Unable to get printer status (client-error-forbidden)!

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Level 1

10 points

IP Printing Error: Unable to get printer status (client-error-forbidden)!

I am trying to set up printing to various printers from various Macs, both Intel and PPC, with 10.4.x, using IP Printing in a large network. Setup goes fine. I key in the IP address of the printer, it is seen, both within and/or across subnets, the printer is properly IDed, and the appropriate drivers are used to complete setup. The problem happens when I try to print from any of these computers. I get this error message: "Unable to get printer status (client-error-forbidden)!" I could find no info on this in Knowlege base. If I set up any of these printers using AppleTalk instead, everything works. Probably an issue with the network. Has anyone seen this one?

Mac OS X (10.4.8)

Posted on Mar 2, 2007 3:43 PM

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Answer 1

b3av1s

Level 4

1,010 points

Mar 4, 2007 5:20 PM in response to John Oldham

If the printer is using OSX Server as the print server then setup the printer from a client machine, like this:

Protocol: Internet Printing Protocol - IPP
Address: ip address_of_OSXserver:631 (or the name. example: appleserver.somewhere.com:631)
Queue: /printers/PRINTERNAME (PRINTERNAME is network name of printer)
Name: Any name you like

When you key in the ip address this is the server ip address not the printer ip, and you need to remember :631 at the end. The print queue may be /printers/PRINTERNAME or just /PRINTERNAME where PRINTERNAME is the network name of the printer. You can double check this by typing, ping PRINTERNAME in Terminal to see if you get a reply. You may need to experiment with different queue names to get it right or check with your server admin.

PowerBook G4 Mac OS X (10.4.8) MacBook Pro

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