Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot connect to internet / captive portal

Hello-

When I used a hospital wireless signal for the first time, I had no problem connecting on my MacBook Pro via Airport and browsing the internet after accpeting the terms displayed on a captive portal in Safari.

However, any attempts following that first session, I have been unsuccessful. Airport is picking up the wireless signal loud and clear, but the Safari gives me the "not connected to the internet/network diagnostics" page and will not display the captive portal again. Mail, and iChat are also not able to connect to the internet. I recall having a similar situation at at a mall that also offered free public wireless.

Is there a reason that maybe now the captive portal is not displaying, and preventing me from gaining access to the connection? Is there a way to "reset" or "force" the captive portal to allow access?

I have tried restarting, using a different browser, clearing caches... nothing seems to help. Any ideas?

Using MBP Intel

iMac G5 2GHz • 15" MacBook Pro 2GHz Mac OS X (10.4.8)

Posted on Mar 4, 2007 11:54 AM

Reply

There are no replies.

Cannot connect to internet / captive portal

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.