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Quicktime Buffer Overrun Detected Error with Vista

I downloaded the latest version of QT when I got my new computer two weeks ago, and it looks like everything installed correctly with QT, but I cannot playback any of my .MOV files. I get an "Buffer Overrun Detected!" error window, and it sometimes shuts down Windows completely. Any ideas?

Dell Dimension, Other OS, Windows Vista

Posted on Mar 7, 2007 5:14 AM

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93 replies

Mar 7, 2007 12:49 PM in response to Sarafina1977

Some of the stuff I have come across in my own problem so far, and may work for you:

1) try disabling User Account Control (UAC) temporarily
2) if you use a flashdrive to boost drive cache performance with MediaBoost, try disabling that, as well.
3) try disabling Windows Firewall and Windows Defender, any anti-virus applications or firewall applications you have running.

PS -- just for my own peace of mind here, disconnect from the network while you are diagnosing -- here I am suggesting you remove almost all of your security.

Also assuming you have upgraded to 7.1.5

Hope something helps!

Mar 7, 2007 3:30 PM in response to mrgr8avill

I'll give those a try, but that's such a drastic thing to have to do! I do have the most current version of QT and iTunes (just got an update today), and now QT will play the movie trailers I have dloaded from their site, but not the movies off of my digital camera. It used to play them fine, so I'm not sure what's going on. I may try your suggestions if I absolutely need to play other videos through QT. Thanks.

Mar 7, 2007 3:32 PM in response to Sarafina1977

Quicktime 7.1.5 was just released, and is supposed to be better with Vista. I would download that first, then make sure the video drivers are up to date before installing. Even though your computer is ony a couple of weeks old, if it came with Vista, expect to be updating drivers pretty frequently as the bugs get worked out.

Give that a whack. Good luck!

Mar 7, 2007 3:53 PM in response to Sarafina1977

Sorry -- belay that last -- read the post upside down.

If it is playing M4V files alright now, it is looking like a codec problem -- a lot of Vista users are having difficulty with different codecs. Vista and QT have a long way to go to get friendly. Maybe try posting a new topic PLAYS M4V BUT NOT MOV and see if the smater people can help!

Good Luck!

Mar 15, 2007 10:23 AM in response to Sarafina1977

Same problem round here, also tried using the Vista Codec Pack (same problem) and the QuickTime Alternative.
Nero ShowTime will play your .mov movies but I'm unable to get the audio (if someone have a solution for the audio.. please).
if you install the Vista Codec Pack Nero will play the .mov with audio but the camera software will crash and after that the whole system will fall system by system.
By the way, I'm using a Kodak camera, the C663 and the software is EasyShare 6.2, this is the one that uses the codec.
Any way, if some one have a solution for this problem, or a way to make Nero play the mov's with audio... please...

thanks

Mar 17, 2007 10:15 AM in response to galvez

Try following this link and downloading and installing the BufferShield software. There's a 30-day Free Trial Version available.

http://www.sys-manage.com/english/products/products_BufferShield.html

It worked for me! The Quicktime issue doesn't appear, to me, to be a virus at all at this time! Seems to be more of a Windows issue than anything. So use the software, sit back, and enjoy your Quicktime software, without the hassle of that pesky buffer overrun message!

Dell Windows XP Pro Dell

Apr 6, 2007 1:19 AM in response to Sarafina1977

When I try to play downloaded HD videos under QuickTime, I get the same 'Buffer Overrun Detected' message. Lower-resolution videos do not create the same error, but are very, very choppy.

Here's something curious though: QT videos will play fine if they're streamed from, say, the Apple Trailers website, and downloaded videos will play perfectly if I copy them to an external hard drive and play them from there.

I'm running two 320GB drive in RAID 0. From browsing other forums it seems it could be a RAID issue:

http://www.nvnews.net/vbulletin/showthread.php?t=86131
http://www.geekzone.co.nz/hadders/2273

Perhaps QuickTime has an unsolved conflict with RAID arrays?

Apr 12, 2007 8:26 PM in response to DanTheMan84

Same situation here. I've formatted, tried qt alternative, just about everything. Streaming in works, playing from disk doesn't.

sometimes i'll get a jitter on audio playback. Does support the raid issue.

I read somewhere that MS has a patch available for an issue stemming out of DRM components of Vista causing slow disk access to some media files. You actually have to call them to get the patch.

Some think the patch here:
http://support.microsoft.com/default.aspx/kb/931770

Fixes this thread's issues:
http://forums.microsoft.com/technet/showpost.aspx?postid=1358057&siteid=17&sb=0& d=1&at=7&ft=11&tf=0&pageid=1

I haven't tried to call yet to get the patch just to see.

Apr 13, 2007 12:37 PM in response to DanTheMan84

I am running QT Pro 7.1.5 under Vista Ultimate with 2 -500GB HDs in a mirrored Raid configuration and 2GB of RAM with no Readyboost. I have the latest DirectX drivers and latest nVida card drivers. Whenever I try to play a .mov from my HD with QuickTimePlayer.exe I get choppy playback and after several seconds, a Microsoft C++ runtime Library buffer overun failure. If I play the same video from within IE7 I experience no playback issues. Does anyone have a clue about how to fix the standalone player? I have seen this problem all over the Internet but no solutions. Searching Apple's database for "buffer overruns" was of no help at all. Does Apple agree that this is a problem? Are they even addressing it?

PC Other OS

PC Windows XP Pro

Apr 14, 2007 10:43 AM in response to hossmcd

I am actually having this same exact issue and have been for the past months with Windows Vista. I have an AMD FX-57, 2 GB RAM, GeForce 7800 GTX (x2) SLI and SoundBlaster Audigy 4 Pro so it's a good system for the OS. I'm not sure who's to fix it first, either Microsoft or Apple, but I'd like to try running the quicktime files through IE to see if that at least plays videos. I have some Office episodes I'd like to see and haven't been able to watch them without quicktime giving the error.

I'm not sure what to do, but I hope there is a patch eventually that is spread throughout the public.

Quicktime Buffer Overrun Detected Error with Vista

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