Mail Crashing after Printing

Question

Mail Crashing after Printing

Recently, Mail has started crashing every time I print a message. The print dialog box comes down, I click on ok, the message prints and then I get the spinning beachball and then it shuts down and I get the dialog box saying it quit unexpectedly.

I tried backing up my Mail folder and then deleting the Envelope Index file. No change.

I use Mail Act-On and MailTags plugins....but it was working fine with them installed....it just started crashing a couple of days ago.

Any ideas?

iMac G4 800, Mac OS X (10.4.8), 768mb Ram

Posted on Mar 9, 2007 8:38 AM

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Answer 1

Mar 9, 2007 8:58 AM in response to Murray Stevens

Further to my previous post....

I have 3 e-mail accounts. One is a .Mac account. When I print from the .Mac account it doesn't crash. When I print from a message in a Folder "On My Mac" it crashes.

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Answer 2

Mar 9, 2007 10:06 AM in response to Murray Stevens

When an application crashes (i.e. quits unexpectedly), the system writes information about the state of the application at the moment of the crash to a log file. That information is called a crash report and makes troubleshooting easier. In order to find and post the relevant part of the crash report here, proceed as follows:

1. Open ~/Library/Logs/CrashReporter/Mail.crash.log. The whole crash log appears in a Console window (you can also open that file with any text editor). It may contain many crash reports. We only want the latest, which is located at the bottom of the file.

2. Look for a line that begins with “Date/Time:” as close to the bottom as possible, and another that says “Thread N Crashed:”, where N is a number. Select everything from the “Date/Time:” line to the lines immediately following “Thread N Crashed:”. Copy that text and paste it in your post. Do not post the whole crash log, and do not include anything beyond the lines immediately following “Thread N Crashed:” either, just the relevant part.

Take a look at the following thread for examples of what a crash report looks like:

http://discussions.apple.com/thread.jspa?threadID=466701

Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder, i.e. ~/Library is the Library folder within the user’s home folder.

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Answer 3

Mar 9, 2007 11:03 AM in response to David Gimeno Gost

David,

Thank-you for replying. Here is the crash log from the last crash. I copied down to the end of the threads as two of them appear to have crashed. Please let me know if there is anything else I can provide to help you determine the casue and solution. I also changed my computer info to reflect the machine I am using here at work:

Host Name: Murrays-iBook
Date/Time: 2007-03-09 11:06:25.799 -0600
OS Version: 10.4.8 (Build 8L127)
Report Version: 4

Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [663]

Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000

PID: 947
Thread: 0

Exception: EXC BADACCESS (0x0001)
Codes: KERN INVALIDADDRESS (0x0001) at 0xc1d3a038

Thread 0 Crashed:
0 libobjc.A.dylib 0x90a42c14 objc msgSendstret + 52
1 com.apple.AppKit 0x937324c0 -[NSNextStepFrame drawRect:] + 96
2 com.apple.AppKit 0x93731858 -[NSView _drawRect:clip:] + 2128
3 com.apple.AppKit 0x93730e18 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 404
4 com.apple.AppKit 0x937303e0 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 196
5 com.apple.AppKit 0x93730220 -[NSNextStepFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 280
6 com.apple.AppKit 0x9372a054 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 384
7 com.apple.AppKit 0x9371f348 -[NSView displayIfNeeded] + 248
8 com.apple.AppKit 0x9371f1b8 -[NSWindow displayIfNeeded] + 180
9 com.apple.AppKit 0x9371f064 _handleWindowNeedsDisplay + 200
10 com.apple.CoreFoundation 0x907dc73c __CFRunLoopDoObservers + 352
11 com.apple.CoreFoundation 0x907dc9dc __CFRunLoopRun + 420
12 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
13 com.apple.HIToolbox 0x93208740 RunCurrentEventLoopInMode + 264
14 com.apple.HIToolbox 0x93207d4c ReceiveNextEventCommon + 244
15 com.apple.HIToolbox 0x93207c40 BlockUntilNextEventMatchingListInMode + 96
16 com.apple.AppKit 0x936ebae4 _DPSNextEvent + 384
17 com.apple.AppKit 0x936eb7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
18 com.apple.AppKit 0x936e7cec -[NSApplication run] + 472
19 com.apple.AppKit 0x937d887c NSApplicationMain + 452
20 com.apple.mail 0x000871d8 0x1000 + 549336
21 com.apple.mail 0x00087080 0x1000 + 548992

Thread 1:
0 libSystem.B.dylib 0x90054ae8 semaphore timedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthread condtimedwait + 676
2 com.apple.Foundation 0x929e05a0 F CONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929e04bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a19dd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 2:
0 libSystem.B.dylib 0x90054ae8 semaphore timedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthread condtimedwait + 676
2 com.apple.Foundation 0x929e05a0 F CONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929e04bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a19dd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 3:
0 libSystem.B.dylib 0x90054ae8 semaphore timedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthread condtimedwait + 676
2 com.apple.Foundation 0x929e05a0 F CONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929e04bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a19dd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 4:
0 libSystem.B.dylib 0x90054ae8 semaphore timedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071168 pthread cond_timedwait_relativenp + 556
2 ...apple.AddressBook.framework 0x94d33cac -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 5:
0 libSystem.B.dylib 0x9000ab48 mach msgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x9298869c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 6:
0 libSystem.B.dylib 0x9000ab48 mach msgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x929897dc +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 7:
0 libSystem.B.dylib 0x9000ab48 mach msgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92970164 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x9297009c -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95688ef0 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 8:
0 libSystem.B.dylib 0x9000ab48 mach msgtrap + 8
1 libSystem.B.dylib 0x9000aa9c mach_msg + 60
2 com.apple.CoreFoundation 0x907dcb78 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907dc47c CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92970164 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x9297009c -[NSRunLoop run] + 76
6 com.apple.MessageFramework 0x9a1a2198 +[_NSSocket _runIOThread] + 92
7 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 9:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 10:
0 libSystem.B.dylib 0x90054ae8 semaphore timedwait_signaltrap + 8
1 libSystem.B.dylib 0x90054944 pthread condtimedwait + 676
2 com.apple.Foundation 0x929e05a0 F CONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x929e04bc -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9a19dd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 11:
0 libSystem.B.dylib 0x9002e88c kevent + 12
1 com.apple.DesktopServices 0x92874eb0 TFSNotificationTask::FSNotificationTaskProc(void*) + 56
2 ...ple.CoreServices.CarbonCore 0x90bc28c4 PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 12:
0 libSystem.B.dylib 0x9002bbc8 semaphore wait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthread condwait + 480
2 ...ple.CoreServices.CarbonCore 0x90bc2ab4 MPWaitOnQueue + 224
3 com.apple.DesktopServices 0x9287552c TNodeSyncTask::SyncTaskProc(void*) + 116
4 ...ple.CoreServices.CarbonCore 0x90bc28c4 PrivateMPEntryPoint + 76
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 13:
0 libSystem.B.dylib 0x9002bbc8 semaphore wait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthread condwait + 480
2 com.apple.Foundation 0x92968300 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x93788708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92961194 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000090a42c14 srr1: 0x000000000200f930 vrsave: 0x0000000000000000
cr: 0x44022242 xer: 0x0000000000000004 lr: 0x00000000937324c0 ctr: 0x0000000090a42be0
r0: 0x00000000004817d6 r1: 0x00000000bfffe0d0 r2: 0x00000000c1d3a038 r3: 0x00000000bfffe120
r4: 0x0000000005945190 r5: 0x0000000090a93b40 r6: 0x0000000000000000 r7: 0x0000000043de0000
r8: 0x0000000043918000 r9: 0x0000000000000104 r10: 0x0000000043de0000 r11: 0x0000000000000104
r12: 0x000000000001be5b r13: 0x0000000000000000 r14: 0x00000000bfffe830 r15: 0x0000000000000000
r16: 0x00000000059710e0 r17: 0x00000000bffff370 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x00000000a3720c84 r22: 0x00000000bfffe760 r23: 0x0000000000000000
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x00000000059710e0 r27: 0x0000000005945190
r28: 0x00000000bfffe180 r29: 0x00000000bfffe720 r30: 0x00000000bfffe120 r31: 0x0000000093732460

Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1 (752) /Applications/Mail.app/Contents/MacOS/Mail
0x505000 - 0x507fff net.culater.SIMBL 0.8 (8) /Users/murray/Library/InputManagers/SIMBL/SIMBL.bundle/Contents/MacOS/SIMBL
0x1759000 - 0x176efff com.indev.MailActOn ??? (1.3.2) /Users/murray/Library/Mail/Bundles/MailActOn.mailbundle/Contents/MacOS/MailActO n
0x44de000 - 0x45aefff com.indev.MailTags 2.0 b51 (Public Beta 7) (2.0 b51 (Public Beta 7)) /Users/murray/Library/Mail/Bundles/MailTags.mailbundle/Contents/MacOS/MailTags
0x4d21000 - 0x4d23fff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x5626000 - 0x5639fff com.apple.Mail.Syncer 1.0.8 (749.3) /System/Library/Frameworks/Message.framework/Versions/B/Resources/Syncer.syncsc hema/Contents/MacOS/Syncer
0x5662000 - 0x568efff com.apple.print.framework.Print.Private 4.6 (163.10) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/Current/Plugins/PrintCocoaUI.bundle/Contents/MacOS/PrintCocoaUI
0x56dd000 - 0x56e7fff com.hp.print.pde.ColorOptions 2.0.4.062 /Library/Printers/hp/PDEs/hpColorOptions.plugin/Contents/MacOS/hpColorOptions
0x5875000 - 0x5889fff com.hp.framework.imaging 2.0.4.062 /Library/Printers/hp/Frameworks/hpImaging.framework/Versions/C/hpImaging
0x589d000 - 0x58a4fff com.hp.print.pde.EdgeToEdge 2.0.4.062 /Library/Printers/hp/PDEs/hpEdgeToEdge.plugin/Contents/MacOS/hpEdgeToEdge
0x58b1000 - 0x58bafff com.hp.print.pde.HPFinishing 2.0.4.062 /Library/Printers/hp/PDEs/hpFinishing.plugin/Contents/MacOS/hpFinishing
0x58c8000 - 0x58cffff com.hp.print.pde.ImageQuality 2.0.4.062

Reply

Answer 4

Mar 9, 2007 11:33 AM in response to Murray Stevens

David,

After looking at the log I decided to uninstall Mail ActOn and MailTags and then reinstall them....the culprit is MailTags.

I thank you for looking into this but it appears the solution was right there in front of me. Much appreciated. Best regards,

Murray

Reply

Answer 5

Mar 9, 2007 1:52 PM in response to Murray Stevens

You’re welcome.

The thing is, although uninstalling all plug-ins should be the first thing to try when troubleshooting problems like this, there is nothing in the thread that crashed that indicates any of those plug-ins had a bearing on it. Actually, I don’t really know what caused Mail to crash. Are you sure it was MailTags?

Reply

Answer 6

Mar 9, 2007 2:12 PM in response to David Gimeno Gost

It sure appears to be fix. I just tried printing from all three accounts and there is no problem at all.

Is there any indication in the crash log of another potential cause?

Murray

Reply

Answer 7

Mar 9, 2007 2:42 PM in response to Murray Stevens

> Is there any indication in the crash log of another potential cause?

None that I can discern. When I see a crash report similar to yours, I usually suggest reinstalling the latest Combo Update, and that usually works, but according to the following article (which I’m realizing now contains bad advice), installing a Mac OS X 10.4.1 or later Update causes Mail plug-ins to be disabled, so both fixes could actually be related:

http://docs.info.apple.com/article.html?artnum=301584

Reply

Answer 8

Mar 9, 2007 3:46 PM in response to David Gimeno Gost

David,

I just got a reply to a bug report I e-mailed to the publisher of MailTags and he replied, "This is a known issue for some people -- I haven't tracked it down yet but it is at the top of my todo list now."

Looks like I will just have to wait to use MailTags until he comes up with a fix.

Thanks again for your help.

Best regards,

Murray

Reply

Answer 9

Mar 9, 2007 3:53 PM in response to Murray Stevens

Thanks for the feedback. This information may prove useful if someone reports a similar problem in the future.

Best wishes.

Reply

Answer 10

Mar 14, 2007 6:34 PM in response to David Gimeno Gost

I'm having this problem on my new MacBook Pro - it's happening when I try to print from Firefox, Entourage, Word, Excel. I'm copying and pasting my error log for hope of some help. This is very frustrating.

OS Version: 10.4.8 (Build 8L127)
Report Version: 4

Command: PrintJobMgr
Path: /System/Library/Printers/Libraries/PrintJobMgr/Contents/MacOS/PrintJobMgr
Parent: cupsd [233]

Version: ??? (???)

PID: 4650
Thread: 7

Exception: EXC BADACCESS (0x0001)
Codes: KERN PROTECTIONFAILURE (0x0002) at 0x00000048

Thread 0:
0 libSystem.B.dylib 0x9002bbc8 semaphore wait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthread condwait + 480
2 ...e.print.framework.PrintCore 0x916bcee0 PMCondition::Wait(PMMutex*) + 168
3 ....printingmanager.jobmanager 0x0000e28c 0x1000 + 53900
4 ....printingmanager.jobmanager 0x000066a4 0x1000 + 22180
5 com.hp.print.pm 0x022b4684 HPPMPluginFactory + 48188
6 com.hp.print.pm 0x022b327c HPPMPluginFactory + 43060
7 com.hp.print.pm 0x022b31d8 HPPMPluginFactory + 42896
8 com.hp.print.pm 0x0224a6c0 dyld stubremove + 33825184
9 com.hp.print.pm 0x02252d24 dyld stubremove + 33859588
10 com.hp.print.pm 0x022471c8 dyld stubremove + 33811624
11 com.hp.print.pm 0x022ae604 HPPMPluginFactory + 23484
12 ....printingmanager.jobmanager 0x00006114 0x1000 + 20756
13 ....printingmanager.jobmanager 0x00005e8c 0x1000 + 20108
14 ....printingmanager.jobmanager 0x00005898 0x1000 + 18584
15 ....printingmanager.jobmanager 0x00006ec0 0x1000 + 24256
16 ....printingmanager.jobmanager 0x0000386c 0x1000 + 10348
17 ....printingmanager.jobmanager 0x00002248 0x1000 + 4680
18 ....printingmanager.jobmanager 0x000020f0 0x1000 + 4336

Thread 1:
0 libSystem.B.dylib 0x900c6cc0 sigwait + 12
1 ....printingmanager.jobmanager 0x00007ccc 0x1000 + 27852
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 2:
0 <<00000000>> 0xffff85d8 _spin_lockrelinquish + 24 (cpu_capabilities.h:186)
1 libSystem.B.dylib 0x90003200 szone_malloc + 200
2 libSystem.B.dylib 0x900030e4 malloc zonemalloc + 612
3 com.apple.CoreFoundation 0x907bb488 CFAllocatorAllocate + 296
4 com.apple.CoreFoundation 0x907bb27c _CFRuntimeCreateInstance + 224
5 com.apple.CoreFoundation 0x907c1a24 CFStringCreateMutable + 108
6 com.hp.print.pm 0x022f6118 HPPMPluginFactory + 317136
7 com.hp.print.pm 0x0222e6b0 dyld stubremove + 33710480
8 com.hp.print.pm 0x022302d8 dyld stubremove + 33717688
9 com.hp.print.pm 0x022b5224 HPPMPluginFactory + 51164
10 com.hp.print.pm 0x02bc5770 NotifyMsg _19AStatusNotificationPCvPFPCvPC14__CFDictionaryPPCB2_lPC10__CFStringn1_StatusNo tificatidcvp8i + 188
11 libdjHPUtils.6.1.dylib 0x02eacfe4 ThreadEntryPoint__11AThreadImplPv + 312
12 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 3:
0 libSystem.B.dylib 0x9001f08c select + 12
1 com.apple.CoreFoundation 0x907ef40c __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 4:
0 libSystem.B.dylib 0x90023460 recvfrom + 12
1 com.apple.print.iom.dnssd 0x0020917c rio blockingrecv + 64
2 com.apple.print.iom.dnssd 0x00207f84 OpaqueRemoteIOClient::loop() + 36
3 com.apple.print.iom.dnssd 0x0020897c OpaqueRemoteIOThread::pthread_proc(void*) + 28
4 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 5:
0 <<00000000>> 0xffff85d8 _spin_lockrelinquish + 24 (cpu_capabilities.h:186)
1 libSystem.B.dylib 0x90006174 szone_free + 232
2 com.apple.print.iom.dnssd 0x0020e0d8 rio server_deviceremove + 15280
3 com.apple.print.iom.dnssd 0x00208e38 rio eventdispose + 36
4 com.apple.print.iom.dnssd 0x0020869c OpaqueRemoteIOClient::device_write(OpaqueRemoteIODevice*, void const*, unsigned long*) + 284
5 com.apple.print.iom.dnssd 0x00207908 RemoteIOPrintIOM::write(char*, unsigned long*, unsigned char) + 152
6 com.apple.print.iom.dnssd 0x00205f90 IOMWrite + 40
7 ....printingmanager.jobmanager 0x000033b4 0x1000 + 9140
8 libdjHPUtils.6.1.dylib 0x02e87668 WriteToDevice__12ABasicIOImplPCcUl + 76
9 libdjHPUtils.6.1.dylib 0x02e86338 WriteToDevice__8ABasicIOPCcUl + 48
10 com.hp.print.pm 0x0220c794 dyld stubremove + 33571444
11 com.hp.print.pm 0x02b75dc8 addressof _H1ZQ35boost3_bit6bind_t3ZvZQ35boost4_mfit3mf02ZvZ18AIODirectInterfaceZQ35boost3 _bit5list11ZQ35boost3_bit5value1ZPB2_5boostRX01PX01 + 108
12 libdjHPUtils.6.1.dylib 0x02eacfe4 ThreadEntryPoint__11AThreadImplPv + 312
13 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 6:
0 libSystem.B.dylib 0x9002bbc8 semaphore wait_signaltrap + 8
1 libSystem.B.dylib 0x900306ac pthread condwait + 480
2 libdjHPUtils.6.1.dylib 0x02ead6ec TimedWait__14AConditionImplR10AMutexImplUl + 60
3 libdjHPUtils.6.1.dylib 0x02e3ca38 TimedWait__10AConditionR6AMutexUl + 24
4 com.hp.print.pm 0x0220ca18 dyld stubremove + 33572088
5 libdjHPUtils.6.1.dylib 0x02eab0b8 DequeueThreadProc__14ACommandSender + 1760
6 libdjHPUtils.6.1.dylib 0x031939f0 invoke _Q45boost6detail8functiont26void_function_obj_invoker02ZQ35boost3_bit6bind_t3ZvZ Q35boost4_mfit3mf02ZvZ14ACommandSenderZQ35boost3_bit5list11ZQ35boost3_bit5value1 ZPB3ZvGQ45boost6detail8function11anypointer + 104
7 libdjHPUtils.6.1.dylib 0x02eacfe4 ThreadEntryPoint__11AThreadImplPv + 312
8 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 7 Crashed:
0 libSystem.B.dylib 0x90006744 szone_free + 1720
1 libRIP.A.dylib 0x9473081c ripl_release + 324
2 libRIP.A.dylib 0x94736130 ripc_Finalize + 176
3 com.apple.CoreGraphics 0x9042424c contextDelegateFinalize + 44
4 com.apple.CoreFoundation 0x907bcf34 _CFRelease + 240
5 com.apple.CoreGraphics 0x90415acc contextFinalize + 96
6 com.apple.CoreFoundation 0x907bcf34 _CFRelease + 240
7 com.apple.CoreGraphics 0x904384e0 CGContextEndTransparencyLayer + 640
8 com.apple.CoreGraphics 0x90505220 CGContextDrawDisplayList + 476
9 com.apple.CoreGraphics 0x904fbf14 dle_DrawDisplayList + 772
10 com.apple.CoreGraphics 0x904fc18c dle_execute + 372
11 com.apple.CoreGraphics 0x904fc9e0 CGDisplayListExecute + 272
12 com.apple.CoreGraphics 0x90505214 CGContextDrawDisplayList + 464
13 com.apple.CoreGraphics 0x904fbf14 dle_DrawDisplayList + 772
14 com.apple.CoreGraphics 0x904fc18c dle_execute + 372
15 com.apple.CoreGraphics 0x904fc9e0 CGDisplayListExecute + 272
16 ....printingmanager.jobmanager 0x00008858 0x1000 + 30808
17 ....printingmanager.jobmanager 0x0000a228 0x1000 + 37416
18 ....printingmanager.jobmanager 0x0000b358 0x1000 + 41816
19 ....printingmanager.jobmanager 0x0000300c 0x1000 + 8204
20 ...e.print.framework.PrintCore 0x916bc468 PMThreadStarter(void*) + 148
21 libSystem.B.dylib 0x9002b508 pthreadbody + 96

Thread 7 crashed with PPC Thread State 64:
srr0: 0x0000000090006744 srr1: 0x000000000000f030 vrsave: 0x0000000000000000
cr: 0x22022244 xer: 0x0000000000000008 lr: 0x0000000090006174 ctr: 0x0000000000000002
r0: 0x0000000005744e0b r1: 0x00000000f0314f90 r2: 0x0000000005711a2b r3: 0x0000000001800038
r4: 0x0000000000000000 r5: 0x0000000000000028 r6: 0x00000000ffffffff r7: 0x0000000000003c07
r8: 0x00000000057490f1 r9: 0x0000000005802004 r10: 0x0000000000000004 r11: 0x0000000000000000
r12: 0x000000009000608c r13: 0x0000000005802907 r14: 0x0000000000000057 r15: 0x0000000000000120
r16: 0x0000000005800903 r17: 0x0000000000000003 r18: 0x00000000057480cc r19: 0x0000000000000002
r20: 0x0000000005802004 r21: 0x0000000000000006 r22: 0x0000000000000012 r23: 0x0000000005800000
r24: 0x000000000000480c r25: 0x00000000057480c0 r26: 0x0000000005712f10 r27: 0x00000000057481e0
r28: 0x0000000001800000 r29: 0x00000000057480c0 r30: 0x0000000000000040 r31: 0x00000000900060a0

Binary Images Description:
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0x205000 - 0x213fff com.apple.print.iom.dnssd 4.3 (157.7) /System/Library/Printers/IOMs/DNSSDIOM.plugin/Contents/MacOS/DNSSDIOM
0x2205000 - 0x2d1efff com.hp.print.pm 2.7.1 /Library/Printers/hp/deskjet/hpdjPM.plugin/Contents/MacOS/hpdjPM
0x2d9e000 - 0x331dfff libdjHPUtils.6.1.dylib /Library/Printers/hp/deskjet/libdjHPUtils.6.1.dylib
0x74400000 - 0x74413fff libPPDLib.dylib /System/Library/Printers/Libraries/libPPDLib.dylib
0x78e00000 - 0x78e07fff libLW8Utils.dylib /System/Library/Printers/Libraries/libLW8Utils.dylib
0x8fe00000 - 0x8fe51fff dyld 45.3 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072dfff com.apple.CoreGraphics 1.258.38 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907ba000 - 0x90893fff com.apple.CoreFoundation 6.4.6 (368.27) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908dc000 - 0x908dcfff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908de000 - 0x909e0fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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0x90ae8000 - 0x90b58fff IOKit /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
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0x90fe4000 - 0x90ffcfff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
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0x910d3000 - 0x910fcfff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9110d000 - 0x9111bfff libz.1.dylib /usr/lib/libz.1.dylib
0x9111e000 - 0x912d9fff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913d8000 - 0x913e1fff com.apple.DiskArbitration 2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
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0x91423000 - 0x9142efff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91433000 - 0x9143bfff libbsm.dylib /usr/lib/libbsm.dylib
0x9143f000 - 0x914bafff com.apple.audio.CoreAudio 3.0.4 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914f7000 - 0x914f7fff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914f9000 - 0x91531fff com.apple.AE 1.5 (297) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x9154c000 - 0x91619fff com.apple.ColorSync 4.4.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9166e000 - 0x916fffff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x91746000 - 0x917fdfff com.apple.QD 3.10.21 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9183a000 - 0x91898fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918c7000 - 0x918e8fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x918fc000 - 0x91921fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x91934000 - 0x91976fff com.apple.LaunchServices 181 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x91992000 - 0x919a6fff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919b4000 - 0x919f6fff com.apple.ImageIO.framework 1.5.0 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a0c000 - 0x91ad3fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b21000 - 0x91b36fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b3b000 - 0x91b59fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b5f000 - 0x91bcefff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91be5000 - 0x91be9fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91beb000 - 0x91c4afff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91c4f000 - 0x91c8cfff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91c93000 - 0x91cacfff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91cb1000 - 0x91cb4fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91cb6000 - 0x91cb6fff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91cb8000 - 0x91d9dfff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91da5000 - 0x91dc4fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91e30000 - 0x91e9efff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x91ea9000 - 0x91f3efff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x91f58000 - 0x924e0fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x92513000 - 0x9283efff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9286e000 - 0x928f6fff com.apple.DesktopServices 1.3.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92937000 - 0x92b62fff com.apple.Foundation 6.4.6 (567.27) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92c80000 - 0x92d5efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x92d7e000 - 0x92e6cfff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x931b6000 - 0x931d3fff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x931fb000 - 0x93508fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x946bf000 - 0x946cefff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x946d6000 - 0x946e3fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x94729000 - 0x94742fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9a7a1000 - 0x9a7b8fff libCFilter.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCFilter.A.dylib

HELP!
thanks!

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