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User profile for user: david.kaplowitz
david.kaplowitz Author
User level: Level 1
0 points

Remote Desktop Client software does not match

hello,
I run ARD 3 as administrator and just swapped machines by using Migration Tool. Now my ARD on the new machine tells me that "The Remote Desktop Client software on this computer does not match the Administrator software version. the Remote Desktop Administrator software requires a newer version of the client software"

how do i accomplish this?

thanks in advance

Mac OS X (10.4.8)

Posted on Mar 14, 2007 3:02 AM

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2 replies
User profile for user: Joel Bruner1
Joel Bruner1
User level: Level 1
54 points

Mar 14, 2007 10:28 AM in response to david.kaplowitz

Sounds like the new machine might still have version 2.2 client? So download and install the newest client, if that fails follow the instructions Apple has for removing ARD (kb #108021) and wipe out everything, then it shouldn't balk. Although there is a setup bug, where if you update a client machine to 3.1 but then try and install the ARD 3.0 CD it will complain and quit! Following kb #108021 wil allow you to install (or go into the actual mpkg and install the individual .pkg file) but doing this made me wonder if I was missing out on some postflight script that does something useful... so I didn't try and make force it. Just make it happy with an ARD lobotomy, then reinstall :/
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Remote Desktop Client software does not match

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