Burn Error

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Level 1

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Burn Error

I've tried and tried to backup my iTunes library to a DVD+R, but it just won't work. Most of the time it doesn’t even burn the first item before it cancels the burning due to an unknown error. Other times it may get half-way through and then cancel. I’ve tried lowering the burn settings and using a different brand. I've also tried burning a DVD movie in windows DVD burner, but it gets an error at the very end. I have the latest firmware too so I'm pretty lost.

Microsoft Windows Vista Home Edition (Build 6000)
NVIDIA 122-CK-NF68
iTunes 7.1.0.59
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
UpperFilters: GEARAspiWDM (2.0.6.1),

Current user is not an administrator.

Video Display Information:

NVIDIA, NVIDIA GeForce 8800 GTS

Connected Device Information:

DiskDrive, ST340062 0AS SCSI Disk Device, Bus Number 0, Target Id 0, LUN 0
DiskDrive, USB DISK 2.0 USB Device
DiskDrive, LEXAR JUMPDRIVE USB Device
DiskDrive, MDT MD16 MDT-MCANM2549525 USB Device
CDROM, LITE-ON DVDRW LH-20A1H ATA Device, Channel 0, Target 0, Lun 0

Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

D: LITE-ON DVDRW LH-20A1H, Rev LL06
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4 0 0 0 0 0.
The drive DVDRW speeds are: 4 0 0 0 0 0.

Force Optical Power Calibration before burn is turned on in the preferences.

The last failed data CD or DVD burn had error code 4480(0x00001180). It happened on drive D: LITE-ON DVDRW LH-20A1H on DVD+R media at speed 5X.

Other OS

Posted on Mar 15, 2007 2:05 PM

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Answer 1

b noir

Level 9

72,324 points

Mar 15, 2007 2:12 PM in response to GM05

I've also tried burning a DVD movie in windows DVD burner, but it gets an error at the very end.

hmmmm. what does that Windows DVD burner error message say, GM05? that might help us narrow in on what's going on with the iTunes burn problem.

(if you're getting any error message numbers, let us know what they say.)

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Answer 2

GM05 Author

Level 1

0 points

Mar 15, 2007 3:00 PM in response to b noir

Well the DVD burner does its thing until it gets to 71%, then it suddenly jumps up to 80% and lands on 98.9%. It then ejects the disc saying "Cannot create the DVD. The DVD could not be burned because an error occurred. Try using another blank disc and make sure that your DVD burner is connected and working properly." They also suggest to lower the burning speed to medium or slow, I tried medium and after waiting forever ended up with the same error. The errors I get in iTunes tend to be in the 4200,4250,4280 area. They aren't always the same for some reason.

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Answer 3

b noir

Level 9

72,324 points

Mar 15, 2007 3:46 PM in response to GM05

hmmmm. okay, i couldn't find any info at Microsoft on that one.

is the wee lass a home-built or custom-built PC? (checking here because that can make a difference when looking for updates for your componentry.)

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Answer 4

GM05 Author

Level 1

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Mar 15, 2007 4:36 PM in response to b noir

This is actually my first custom built system. I built it about 2 weeks ago and remarkably have had no problems except for this and waiting for good Nvidia drivers. I'm pretty sure I connected the DVD drive cables right, just an ATA and power connection. I have also discovered that I can burn things just fine to CD-R media. I might go out and get some DVD-R to see if this solves the problem. I really don't understand though, everything should be compatible. Maybe it’s some kind of an issue with the new Live File System in Vista. When I burned songs to a CD-R, I could go into it and delete individual songs even though the -R CDs aren't supposed to be re-writable.

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Answer 5

b noir

Level 9

72,324 points

Mar 15, 2007 4:50 PM in response to GM05

okay.

is this the type of Lite-on that you've got in there?

LH-20A1H: Specification

just wondering, because i'm not seeing Vista support mentioned in the Compatibility. (not precisely sure what that implies in this case, though ... it might just be old documentation.)

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Answer 6

Rachyl

Level 4

2,135 points

Mar 15, 2007 5:02 PM in response to b noir

There has been a huge problem with Vista and peripheals, drivers, third party programs not working, not compatible, etc. But, that's a discussion for another day.

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Answer 7

GM05 Author

Level 1

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Mar 15, 2007 5:27 PM in response to Rachyl

Yes that is the correct model number for my drive. I have emailed technical support about this issue hoping they will get back to me soon. Too late in the day right now to call.

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