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Lee Cohen2 Level 1 (25 points)
I just set up the new Airport Extreme. I hooked up a hard drive to it, which now appears on my desktop. It contains all of my media (which iTunes and iPhoto connect to). None of the media appears in the hard-drive when it's connected via AE. Any ideas why? I can create new folders in it, copy files to it, but not see my existing files. It even shows that there's only 10 gigs left (out of 200), so the media's still there.
Possibly related note:
For some reason the Software Update feature no longer works when connected wirelessly (just this wireless connection) tells me "make sure you're connected to the internet", which I surely am, as I'm writing this right now!

Macbook Pro, Mac OS X (10.4.8), 2gigs of RAM
  • Ig0r Level 1 (15 points)
    I have a related, but not identical problem. My hard disk (Lacie Porsche 250 Gb) shows up in the Finder via the Airport Extreme (n) network, but it is not completely empty. Many of the files and folders appear on the disk, but many do not. (I also had another related, but smaller issue of non-ascii file or folder names, created via Airdisk, not displaying correctly when later the disk is connected via USB.)

    My observation anyway is that folders containing files with long names result in the whole folder appearing empty--even if, when the disk is connected directly by USB the files do appear. Try shortening the filenames--it worked for me, as a temporary/stopgap measure. The files now appear in the Finder, but with the new shorter names. I can't however change the name of all files in all folders on the disk, as it contains about 160 Gb data.

    Maybe someone has a better solution, that allows long filenames?

    Powerbook G4 1,5 Ghz   Mac OS X (10.4.9)   Power Mac G4 400 Mhz
  • 12pa Level 1 (0 points)
    same problem here.. i moved my itunes music folder onto an external harddrive. when connecting over the airport extreme network, i am able to play my music but i cannot see the folders and files on my finder. i even tried to access the files with a pc, but i cannot see my music there either. any support is welcome...or i have to rename 30GB itunes files way...

    mac book pro   Mac OS X (10.4.9)  
  • Ig0r Level 1 (15 points)
    Yep- I connected to the Airdisk by a PC and by another Mac, and both attempts gave me similar results. Neither the Mac Finder not Windows Explorer can see certain files. Connecting to the PC on my network via Remote Desktop gave me even less satisfactory results. My iTunes folder appeared completely empty on the PC, wheras at least on the Mac I could see 26 folders of 200. (I am assuming that the other 174 contain folders are invisible to the Finder because they contain files with long names...) I still have no other "solution" than changing names manually. If iTunes can read the files, even if Finder can't then there is some hope yet.
  • cubbee Level 1 (0 points)
    i have the same problem... i have read various threads on this issue without any viable solution... some recommend changing file names to shorter basic names (which would be near impossible for180 gigs of media) and others have said to back up the data and reformat the external drive and then move it onto the newly reformatted drive via wireless - which i think would take several days... surely there is another solution. does anyone think that this is a problem that apple will solve in a future update? if so, any guesses as to how soon?

    Any other advice would be greatly appreciated.

    I am using a Maxtor One with a brand new MacBook and a Dell Dim 4500 plus the new Airport Extreme
  • Ig0r Level 1 (15 points)
    I found another thread over at

    According to that thread people have been having the same problems with files not showing up. The cause however seems not to be long filenames (this appears to have been a red herring), but how the disk is formatted. The disk I am using is formatted as FAT32 (default after purchase) and should be formatted as HFS+ (with or without journaling seems to work). Other users have solved the problem by reformatting the disk, using e.g. Disk Utility on a Mac. I am going to try this today and will report back.
  • Lee Cohen2 Level 1 (25 points)
    Is there an advantage to journaling or no?
  • Ig0r Level 1 (15 points)
    From :
    "An HFS Plus volume may have an optional journal to speed recovery when mounting a volume that was not unmounted safely (for example, as the result of a power outage or crash). The journal makes it quick and easy to restore the volume structures to a consistent state, without having to scan all of the structures." There is much more information about journaling available on that page.

    I have not had time to try the reformat drive option yet, so I can't testify if it works or not. I am however optimistic.

    Powerbook G4 1,5 Ghz 12"   Mac OS X (10.4.9)   Power Mac G4 400 Mhz
  • cubbee Level 1 (0 points)
    but formatting to HFS+ can a PC read the files on a disk that is formatted the HFS+

    my hard drive is formatted FAT32 so that both OS can read the files... when I plug directly into my Mac or PC separatley I can see all the files
  • Ig0r Level 1 (15 points)
    According to the discussion at!reply.jspa?messageID=4257759, if you format your USB disk as HFS+ you will be able to see the disk via your Airport network on any computer, whether Mac or PC, as it then becomes a network disk. Users testify that this works.

    Apple say here: that Windows user should use FAT32 and Mac users HFS+. It says nothing about mixed networks there.

    The various problems I had with the Airdisk function appear to be solved, as far as my Macs are concerned, by reformatting my USB drive to HFS+, though I haven't had chance to test it with a PC yet. Final verdict pending further testing.

    Note: If you do reformat your disk to HFS+ then only your Mac will be able to read the disk when plugged in directly via USB, unless you install additional software on your PC. There are one or two Java-based apps that can allow Windows users to read HFS+ disks, one of which is HFSExplorer (, though I haven't used it so I can't testify to its effectiveness.
  • Lee Cohen2 Level 1 (25 points)
    What's the best way to reformat the HD so it's HFS? Disk Utility?
  • cubbee Level 1 (0 points)
    will i be able to read and write to the disk from both a PC and and MAc? that is my goal here... i am anxious to hear what your testing shows. thanks very much!
  • Duane Level 10 (120,794 points)
    Yes use Disk Utility. Temporarily connect the drive to your Mac to format it.
  • Duane Level 10 (120,794 points)
    will i be able to read and write to the disk from both a PC and and MAc?

  • Ig0r Level 1 (15 points)
    I have now had chance to test my set up: Powerbook G4 1,5 Ghz; PowerMac G4 400Mhz; HP Compaq P4 3,2 Ghz with a HFS+ formatted Lacie 250 Gb USB drive, a partitioned HFS+ partitioned 160 Gb USB Crossfire disk and a Kingston 1Gg USB flash disk all plugged into a Belkin hub, plugged into the AEBS along with a HP deskjet printer.

    Once I set the disk permissions using the manual settings on the Airport Extreme and reselected the Airdisk from the menubar both Macs can see and navigate the Airdisk(s) without problem. With a few clicks I managed to get all four disks to also show up in Windows. I then was able to navigate and play all media on all disks successfully from any machine. I even connected remotely and all worked well.

    Personally I am not too concerned about being able to plug in the HFS+ drives directly into the PC, though I must admit having a third external drive (Firewire Lacie 160 Gg) formatted as FAT 32 has been very handy for transferring data fast from either PC or Mac.

    The crucial thing is to save all the hassle: Format all your disks with HFS+ before you begin!

    Powerbook G4 1,5 Ghz 12"   Mac OS X (10.4.9)   Power Mac G4 400 Mhz
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