Imported Apostrophes look like this ’

I saved my blog in Firefox as "Save Page As ... Web Page, complete." This created a HTML file. I then opened this file in Pages. The problem is that Pages has "translated" almost all apostrophes (') as ’. Thus, for example, the word it's reads as it’s.

This seems to be a bug and should be fixed. Does Apple read these forums or can anyone tell me where to go to report this bug?

iBook G4 Mac OS X (10.4.8)

Posted on Mar 19, 2007 11:10 PM

Reply
11 replies

Mar 20, 2007 5:08 AM in response to janeagnes

It is probably due to the encoding of the web page. In Firefox, go to View > Page Source and look for the string "charset" to know what the encoding is. It works for me when the encoding is UTF8.

That is the explanation, but not the excuse. If you want Apple to fix it for the encoding you have, send them feedback at http://www.apple.com/feedback/pages.html

Mar 20, 2007 6:51 AM in response to janeagnes

I saved my blog in Firefox as "Save Page As ... Web
Page, complete." This created a HTML file. I then
opened this file in Pages. The problem is that Pages
has "translated" almost all apostrophes (') as ’.
Thus, for example, the word it's reads as it’s.

This seems to be a bug and should be fixed.


I think this is only a bug if your html file has a statement at the top telling Pages that it is in UTF-8 encoding. Without that there is no way for Pages to know how to interpret your apostrophes, which seem to be not really apostrophes (') but right single quotes (’). If they were straight apostrophes there would be no problem. If you provide the url of the blog we can verify whether it is missing the required header or not.

Mar 21, 2007 9:47 AM in response to janeagnes

Thanks, I looked at the code and it does have UTF8.


When I tried this with a page using the correct charset in the header, Pages opened it correctly. I'm puzzled it did not do so in your case, and would be interested in seeing your page code if possible.

Is there anyway to correct this myself to avoid the
problem?


You could try to avoid "smart punctuation" when typing your blog. There may be a setting for this, as for example in iWeb/Preferences you can uncheck the box for "Use smart quotes."

You could also open your blog with a text editor like TextEdit and resave it using the encoding ISO Latin-1 before opening with Pages.

Mar 23, 2007 1:45 PM in response to Tom Gewecke

When I tried this with a page using the correct
charset in the header, Pages opened it correctly.
I'm puzzled it did not do so in your case, and
would be interested in seeing your page code if
possible.

You could try to avoid "smart punctuation" when
typing your blog. There may be a setting for this,
as for example in iWeb/Preferences you can uncheck
the box for "Use smart quotes."


My blog is through Blogger which I set up and update through FireFox. Looking in FF Preferences, I see that the Default Character Encoding is set for Western (ISO-8859-1) ... under Content-Fonts & Colors-Advanced Settings. I never touched this. Could selecting something else help me?

I have looked everywhere I can in my Blogger settings, template, etc. and cannot not find a preference setting for "Use smart quotes."

The template for the blog that Blogger supplies begins <?xml version="1.0" encoding="UTF-8" ?>

I am not knowledgeable enough to know if this can be changed or how to do it.


You could also open your blog with a text editor like
TextEdit and resave it using the encoding ISO Latin-1
before opening with Pages.


Thanks for the hint. I will try this.

Mar 23, 2007 1:52 PM in response to janeagnes

Looking in FF Preferences, I see
that the Default Character Encoding is set for
Western (ISO-8859-1) ... under Content-Fonts &
Colors-Advanced Settings. I never touched this.
Could selecting something else help me?


No. The browser encoding is determined by page code. The default only takes effect when the page code says nothing.

I have looked everywhere I can in my Blogger
settings, template, etc. and cannot not find a
preference setting for "Use smart quotes."


I use Blogger too and will see if I can find something.

The template for the blog that Blogger supplies
begins <?xml version="1.0" encoding="UTF-8" ?>
am not knowledgeable enough to know if this can be
changed or how to do it.


Best not to mess with that.


You could also open your blog with a text editor
like
TextEdit and resave it using the encoding ISO
Latin-1
before opening with Pages.

Thanks for the hint. I will try this.


This may be the easiest thing. Let me know if any problems.

Mar 23, 2007 2:07 PM in response to janeagnes

I have looked everywhere I can in my Blogger
settings, template, etc. and cannot not find a
preference setting for "Use smart quotes."


PS Have a close look at your blog to verify that "smart" (= curly) apostrophes and quotes are in fact being used. On my blog they are not:

http://m10lmac.blogspot.com

I'm wondering if it may depend on the font you have chosen.

Mar 23, 2007 3:00 PM in response to Tom Gewecke

My fonts are different from yours. If it would help, here is the blog with which I was having trouble: http://theartofthebook.blogspot.com/

___
I checked the quotes on my blog. After blowing up the page, they look straight to me. However, I have smart quotes enabled in Pages.

__
Since my last reply, I tried the whole process I described in my original entry again. I got the same error window in Pages that I got the first time I tried the process. It stated

"The following error occurred while trying to open this document.
Missing Font: Trebuchet." (I have Trebuchet MS but not just plain Trebuchet in my Font Book.)

But, SURPRISE, the aprostrophes are o.k. this time ... it's a mystery (although I just remembered that I upgraded to 10.4.9 since this problem started) ... and interestingly, the aprostrophes do not look curly even though, as I stated above, my Pages preferences are set for smart quotes.

___
I don't know if the problem is permanently solved for me, but I did write to Apple feedback and referred them to this thread.

__
A little off-topic ... and it may seem simple to you but I am kind of new at this ... once I have everything opened and saved in Pages, do I have to save the Folder that also downloaded with the html file labeled "The Art of the Book_files." It appears to contain the visuals of my blog.

Thanks for all your help.

Mar 23, 2007 3:21 PM in response to janeagnes

I checked the quotes on my blog. After blowing up
the page, they look straight to me. However, I have
smart quotes enabled in Pages.


You are right. Your blog does not have curly quotes. So pages must have been creating them when it imported the text. And then used the wrong encoding to read them. Weird!

But, SURPRISE, the aprostrophes are o.k. this time


Good news!

A little off-topic ... and it may seem simple to you
but I am kind of new at this ... once I have
everything opened and saved in Pages, do I have to
save the Folder that also downloaded with the html
file labeled "The Art of the Book_files." It appears
to contain the visuals of my blog.


I don't think so. Presumably the visuals have been imported into the pages doc permanently. But I've never done it either.....

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Imported Apostrophes look like this ’

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.