Tom.
Yes, the printer is in a 711. Totally generic - Kyocera, every 711 has the same. I connect via usb cable and yes, the documents do display correctly on screen. The application being used is Apples own, I believe, but I have tried Adobe - with no luck.
Thanks for the Chinese-Mac mailing list.
The following two suggestions are from the technical help forum of my language learning site:
1.In your printer options, do you have anything that says "print truetypes as bitmaps" or something like that? That should solve it.
2. You are talking about printing the pdf's right? If this is the case it is simply a matter of your printshop not having the necessary fontfiles installed. A possible work around is to select all the text in the PDF. Copy+Paste this into word using a widely distributed unicode font like Arial. Then try to print these .doc files at your printshop. If you copy+past the stuff, it will give you a possibility to leave out the traditional or simplified (whatever) you don't need + possibly some titles and logo's and thereby reducing the overall number of pages. Which is a good thing if you are charged by the page.