'Broken' USB Devices in 10.4.9

I've been emailing Griffin Technology about my new radioSHARK 2 not working. Specifically, it tunes certain stations at the wrong frequency (it works fine under Windows).

This is the email I got from Griffin:

"We have been doing some testing, and it looks like the 10.4.9 update has 'broken' certain USB devices, from Griffin as well as other companies. Specifically, it is USB driver in the combo update that caused your device to fail, but you'd have to reinstall your operating system to get around it, and that's certainly not something I bet you feel like doing!

"If you contact Apple technical support, they may be able to walk you through replacing the driver you installed with an earlier or alternate driver if you need your device working right away."

Anybody know how to do this so that I don't have to call Apple?

iMac 20" (Late 2006) Mac OS X (10.4.9)

Posted on Mar 26, 2007 9:20 AM

Reply
4 replies

Mar 31, 2007 1:38 PM in response to Randy Walker: Geek

It's now 3-31-07 and I just discovered the AirClick USB remote NO longer works after my 10.4.9 combo install. I also read the Griffin note on their website.

Does not look like they are all that concerned or bothering to come out with a new version of the AirClick software that WOULD work with our combo updated 10.4.9 systems.

Reinstalling the OS and then do a bunch of updates is unacceptable advice, as is to "write Apple", as if Apple is going to redo their OS to help make a single after market device function. I am NOT happy and wrote them, as the $50.00 AirClick USB product is now useless to me. I suggest everyone that has this issue write them as well. As I see it, it is THEIR responsibility to FIX the software they wrote to work again, they have the knowledge and the tools.

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'Broken' USB Devices in 10.4.9

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