bounced emails

Question

Level 3

809 points

bounced emails

Please can anyone help with this problem? My daughter is unable to send me emails, her mail is 'bounced' back to her with this message,
postmaster@bouncemessage.net Failed 5.4.3 (routing server failure)
What can I do ? This has only happened since I got my new imac last year with Tiger. I have her address in my address book. Thankyou Teresa

imac 1.83 GHz intel Core Duo, Mac OS X (10.4.9), Broadband 512 MB DDR2 SDRAM

Posted on Mar 27, 2007 4:19 AM

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Answer 1

JMEH

Level 4

2,482 points

Mar 27, 2007 5:39 AM in response to Teresa Linsey

HI there,

Your Mac does not have anything to do with the error problem: http://support.iprimus.com.au/index.php?option=com_content&task=view&id=406&Item id=150

Make sure she has correct address, make sure you have correct address from your "sent from". Send your self an email and see what happens. The problem is with the service you use or you somehow do not have the correct address to yourself...

Rick

iMac G5 iSight 20" - 30G iPOD in Slimming Black - Mac OS X (10.4.8) - HP Pav 15" WS and Toshiba Sat 17" WS LP's - Canon 20D & A620 Kodak P880

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Answer 2

Teresa Linsey Author

Level 3

809 points

Mar 27, 2007 7:50 AM in response to JMEH

Hi Rick, Thankyou for your answer. I just lost the reply I wrote so I'm writing again in case I didn't send it. I've checked all of the things that you said and they are correct. I went to the link you gave me and will tell my daughter to go there. I hope that she can manage it. Teresa

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