installation package could not be opened
can't download itunes as of 3/30/07.
my ipod6 was stolen. bought another from apple. now can't download. "this installation package could not be opened"
following "solutions" have not worked
-1)start/control panel/quicktime/audio/devices/de-select safe mode
-2)start/control panel/sounds and audio devices/volume/speaker setup/stereo headphones
-3)COMPLETELY REMOVE ITUNES AND QUICKTIMES
RESULT: Fine until Step 15. Cannot remove the C/Program Files/QuickTime folder.
It reads "CANNOT DELETE QTTQSK.EXE. ACCESS IS DENIED.
Attempted to remove it several times in several different ways all unsuccessful.
PROBLEM STEP 16 - There was no QuicktimeVR in C|windows\system32 folder
-4)EMPTY TEMP DIRECTORY AND RESTART
RESULT: Same error message as before THE INSTALLATION PACKAGE COULD NOT BE OPENED
-5)CLEAN UP ITUNES INSTALLER FILES ON THE COMPUTER
PROBLEM step 5: SELECT ITUNES FROM LIST. itunes is not on the list.
Elasped time about 4 hours.
Any help would be appreciated. I'm not real smart about computers. I only have a masters degree. Seriously I can handle mechanical or even electro-mechanical. But I'm no good at this.
Thanks in advance for your help
dell wind up Windows XP
my ipod6 was stolen. bought another from apple. now can't download. "this installation package could not be opened"
following "solutions" have not worked
-1)start/control panel/quicktime/audio/devices/de-select safe mode
-2)start/control panel/sounds and audio devices/volume/speaker setup/stereo headphones
-3)COMPLETELY REMOVE ITUNES AND QUICKTIMES
RESULT: Fine until Step 15. Cannot remove the C/Program Files/QuickTime folder.
It reads "CANNOT DELETE QTTQSK.EXE. ACCESS IS DENIED.
Attempted to remove it several times in several different ways all unsuccessful.
PROBLEM STEP 16 - There was no QuicktimeVR in C|windows\system32 folder
-4)EMPTY TEMP DIRECTORY AND RESTART
RESULT: Same error message as before THE INSTALLATION PACKAGE COULD NOT BE OPENED
-5)CLEAN UP ITUNES INSTALLER FILES ON THE COMPUTER
PROBLEM step 5: SELECT ITUNES FROM LIST. itunes is not on the list.
Elasped time about 4 hours.
Any help would be appreciated. I'm not real smart about computers. I only have a masters degree. Seriously I can handle mechanical or even electro-mechanical. But I'm no good at this.
Thanks in advance for your help
dell wind up Windows XP
dell wind up, Windows XP