This discussion is archived
2915 Views 14 Replies Latest reply: Apr 12, 2007 7:15 PM by CMNCMN
Currently Being ModeratedApr 4, 2007 5:00 PM (in response to Old Rocker)i have the same problem with my second generation shuffle. The computer comes up with this everytime i plug it in...."One Of the USB Devices attached to this computer has malfunctioned, and Windows does not recognize it. Try reconnecting the device. If Windows still does not recognize it, replace the device." it worked for like 2 weeks and now this happens everytime...i can put it into another computer just to charge it and it works but when its on mine it doesnt and i have no idea what to do cause ive tried everything...can anyone help?Windows XP
Currently Being ModeratedApr 5, 2007 10:20 AM (in response to Old Rocker)I have the same problem and nothing the Apple support website says is helpful. I can't run the Restore program because my iTunes doesn't detect the iPod. I can't run the Reset Utility because My Computer doesn't detect the iPod.
I tried connecting it to another computer, which worked fine, and I ran the Reset Utility on it, which worked fine, but when I return to my computer, I get the same problem.
By the way, the iPod I am using now is a REPLACEMENT that was sent to me because my previous iPod started having disk problems. What a piece of junk!
If I could just somehow run the iPod setup utility that runs when you first connect the iPod to the computer, I think that would fix my problem. But apple doesn't make it available in their download section.
All I'm getting when I connect it to my computer is a blinking orange light.Shuffle (2nd Gen), Windows XP Pro
Currently Being ModeratedApr 5, 2007 11:51 AM (in response to Mikemuc2)Is the piece of junk your computer or the iPod? Because the iPod works on other computers.
Have you read this article: http://docs.info.apple.com/article.html?artnum=305136 Even if now new drivers are available, reload your USB driver in accordance with the instructions here.
After that connect your Shuffle to a rear port on your computer, disconnect all other USB devices other than your keyboard and mouse, and see if you can see it in Device Manager. If you can, change the drive letter to something higher, like M, and reformat the Shuffle (FAT32), not a quick format.
Now run the Reset utility on it.
Incidentally, how did your previous Shuffle have a disk problem when they don't have disks?PowerMac G5 Dual 2.5Ghz, Mac OS X (10.4.8), Powerbook G5 15", AEXs, US iPod set (Red Nano, White 5G, Blue Shuffle)
Currently Being ModeratedApr 6, 2007 12:29 AM (in response to Old Rocker)Like everyone else I also have a second generation IPOD. On the PC I am using I charged the shuffle up and synched some songs..Now I cannot get this shuffle to be recognized on either ITunes, Windows, I cannot even see the USB under device manager..The green light might come up for a second but nothing else afterwards. I have some songs I would love to bring over but cannot even do that..Am I looking at buying a new one or what..Nothing works believe me I tried everything...Windows XP
Currently Being ModeratedApr 6, 2007 9:51 PM (in response to Stancia Alvarez1)Why would you buy another one when the one you have is under warranty?PowerMac G5 Dual 2.5Ghz, Mac OS X (10.4.8), Powerbook G5 15", AEXs, US iPod set (Red Nano, White 5G, Blue Shuffle)
Currently Being ModeratedApr 7, 2007 7:21 PM (in response to Old Rocker)I´m having the same problem. Like you sad, when I connect it to my PC, the yellow light blinks 3 times and nothing else. It appears nowhere, not even in the MotherBoard start screen (my shuffle 1G appears). But in my iBook G4 it works perfectly.
Looks like it´s a PC only problem. Maybe not even a Windows problem, but a PC problem.PC & Ibook G4, Windows XP Pro
Currently Being ModeratedApr 8, 2007 11:31 AM (in response to Old Rocker)I would like to join the list of people with this problem with my 1g. Every other USB device works fine and the ipod charges.Gateway, Windows XP, Itunes never works.
Currently Being ModeratedApr 8, 2007 12:03 PM (in response to midlifecrisis430)Whenever I try to update my iPod, I just keep getting a message that says
"iTunes has detected an iPod that appears to be corruped. You may need to restore this iPod before it can be used with iTunes. You may also try disconnecting and reconnecting the iPod."
and whenever I try that, I just get a message saying
"There was a problem downloading the iPod software for the iPod "iPod". The requested resource was not found."
what the **** am I supposed to do? With Apple being such a large name in technology today, you would think that their support pages would actually provide support!First Generation iPod Shuffle, Windows XP
Currently Being ModeratedApr 8, 2007 12:14 PM (in response to Steven619)
Whenever I try to update my iPod, I just keep getting
a message that says
"iTunes has detected an iPod that appears to be
corruped. You may need to restore this iPod before it
can be used with iTunes. You may also try
disconnecting and reconnecting the iPod."
and whenever I try that, I just get a message saying
"There was a problem downloading the iPod software
for the iPod "iPod". The requested resource was not
what the **** am I supposed to do? With Apple being
such a large name in technology today, you would
think that their support pages would actually provide
Whatever... go here:
http://www.apple.com/support/downloads/ipodresetutility10forwindows.htmlIbook/iMac/QS/eMac/PB iPodPhoto, Nano, Shuffle v1&2, Mac OS X (10.3.9)
Currently Being ModeratedApr 12, 2007 12:23 AM (in response to josh giffin)After many hours of dealing with the "not recognized" message, I finally figured out why my IPOD Shuffle was not being recognized. I have a Lexmark P6250 printer with memory card slots and the printer and the IPOD seemed to both be competeing for the USB mass storage device slot which made the IPOD come up as "unknown device" in the device manager. I know this sounds weird, but when I unplugged my printer from the USB, my computer immediately recognized the IPOD and now it works great. Apple could not even tell me why this was happening, they just suggested that I unplug my printer everytime I want to Sync or download music. I bought a Hub so it would be easier to unplug my printer. If anyone has any idea on how to get them to work together, let me know. Hope this helps someone having the same problem.Dell, Windows XP, Ipod Shuffle and Ipod Nano
Currently Being ModeratedApr 12, 2007 3:50 AM (in response to Old Rocker)Hi all, seems to be a lot of issues with this little device. All it has to do is play music like any other mp3 player. Unfortunately, it can't even do this. The two other mp3 players I have work without fault, don't require a 35 meg program download to work, don't need to be connected to a computer to recharge the battery and I have never needed to "Do the 5 R's" to try and fix problems. I have never needed to unplug printers to get my computer to recognise the other players or had to decypher "blinking light codes" to understand what the device is doing. Still there are die-hard Apple fans who will say there must be something wrong with your computer. I had believed that Apple were superior in a range of ways yet with my first (and last) foray into the world of Apple products, I find this to be untrue. I don't want or need the frustration that I have experienced with this device and from the number of people on this forum, I would say that I am not alone.
Garn Getpc, Windows XP Pro
Currently Being ModeratedApr 12, 2007 8:33 AM (in response to Garn Get)And your point is what exactly?Ibook/iMac/QS/eMac/PB iPodPhoto, Nano, Shuffle v1&2, Mac OS X (10.3.9)
Currently Being ModeratedApr 12, 2007 10:32 AM (in response to julianryan)Go into Device Manager while your Shuffle is connected, right click on it and change the drive letter on the Shuffle, use a higher letter like M or P. Then try using it with your printer.PowerMac G5 Dual 2.5Ghz, Mac OS X (10.4.9), Powerbook G5 15", AEXs, US iPod set (Red Nano, White 5G, Blue Shuffle)
Currently Being ModeratedApr 12, 2007 7:15 PM (in response to 0Ari0)Thank you so much for this link to the iPod Reset Utility! I was having the exact same problem as the original poster. iPod blinking orange and not able to reset because iTunes didn't recognize. This Ppod Reset Utility got me up and running again.
It took me many frustrating hours before I happened upon this discussion. It seems like Apple would mention this on their Reset page. (It was completely frustrating to click on links on a page about what to do when iTunes doesn't recognize your iPod and get a page that says: Reset your iPod...first go to iTunes then click on your iPod...)
Anyway, Thanks again!