Symantec Antivirus Error

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Level 1

29 points

Symantec Antivirus Error

Forgive me is this is the wrong place to post this question, but I have a question about Norton. I have an intel imac (10.4.9) which had Norton Anitvirus on it. I thought I took it off by uninstalling, but everytime I start my mac up I get a message that says "Symantec AntiVirus Auto-Protect could not load the scan engine. Please run LiveUpdate to get the latest version. (Code: 6)

I don't want Norton on my machine...I just want it to start up without this message.

Thanks in advance for any advice...

Mac OS X (10.4.9)

Posted on Apr 5, 2007 12:21 PM

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Answer 1

Apr 5, 2007 12:25 PM in response to amorgan

http://service1.symantec.com/SUPPORT/num.nsf/docid/2002110814042611?Open&docid=2 005092709200113&nsf=sharedtech.nsf&view=docid

Good luck.

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Answer 2

amorgan Author

Level 1

29 points

Apr 6, 2007 4:41 AM in response to Glen Doggett

thanks..I've tried that link and I can download the RemoveSymantecMacFiles fine and I follow the directions by double clicking on the folder and all it does is open the Terminal Application. Apparently I should have a place to type in the command to run the script (type 1 the directions say) but there is no place to type anything?

Not knowing anything about Terminal..I looked around the menu's but came up with nothing.

It says in the directions I must be a Admin or Root user...which I am...

Mac OS X (10.4.9)

Mac OS X (10.4.9)

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Answer 3

amorgan Author

Level 1

29 points

Apr 6, 2007 5:04 AM in response to amorgan

I hate to reply to my own message, but I figured this out and thought I might share in case others have the problem.

Within the Library folder/Start-up items/there was a folder called "SymAutoProtect". I trashed that and my I don't get that annoying error at start-up which is all I really wanted. Eventually I will have to figure out how to run that script to get rid of everything.

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Answer 4

Andreas

Level 4

1,510 points

Apr 6, 2007 8:34 AM in response to amorgan

You may find it useful, and much simpler, to use this.

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