Skip navigation
This discussion is archived

Can't Find AppleCare Details

2470 Views 6 Replies Latest reply: Apr 11, 2007 1:49 PM by Douglas McLaughlin RSS
MacPaint Level 1 Level 1 (40 points)
Currently Being Moderated
Apr 8, 2007 12:01 PM
This is odd, but I cannot locate the details of my AppleCare agreement online. I know the agreement was actiavted because it shows up under my list of registered AppleCare agreements, but I am intested to know when it expires and any ohter details about the plan.

Can anyone point me in the right direction?

Thanks.
Mac OS X (10.4.9)
  • ali brown Level 7 Level 7 (26,465 points)
    Currently Being Moderated
    Apr 8, 2007 12:24 PM (in response to MacPaint)
    Hi MacPaint!

    From this page Apple - Support,

    Enter your product's Serial Number under About Your Support Coverage, and click Go.

    You will find that on the right side, about half way down the page.

    For more information about AppleCare, see this User's Tip, authored by Rachel R.

    Good Luck!

    ali b
    Snow iMac(10.3.9/9.2.2) 600MHz/256MB/40GB/CD-RW/AOL, MacBook(10.4.9) 1.83GHz/667MHz/512MB/60GB/Combo/AOL
  • ali brown Level 7 Level 7 (26,465 points)
    Currently Being Moderated
    Apr 9, 2007 6:37 AM (in response to MacPaint)
    MacPaint,

    Logging into Register & View AppleCare Agreements, displays Agreement Type, and Agreement Number.

    The Agreement Type is the product that is covered.
    For example, I purchased extended 3 year AppleCare, for my MacBook, so APP - MACBOOK/IBOOK is displayed.

    If you enter that product's Serial Number, under About Your Support Coverage, as I previusly directed, the info listed is:
    The product & Date of Purchase.

    You will also be able to enter additional product serial numbers.

    The information in Rachel R's User Tip, tells you the length of coverage time, from the product's Date of Purchase.

    Standard One Year Limited Warranty One Year from date of purchase.
    Extended AppleCare Protection Plan Three Years from date of purchase.

    ali b
    Snow iMac(10.3.9/9.2.2) 600MHz/256MB/40GB/CD-RW/AOL, MacBook(10.4.9) 1.83GHz/667MHz/512MB/60GB/Combo/AOL
  • ali brown Level 7 Level 7 (26,465 points)
    Currently Being Moderated
    Apr 9, 2007 8:47 AM (in response to MacPaint)
    MacPaint,

    As I only have two Apple products, and only one of them is covered by AppleCare, I guess I can't sufficiently address your question.

    Sorry,

    ali b
    Snow iMac(10.3.9/9.2.2) 600MHz/256MB/40GB/CD-RW/AOL, MacBook(10.4.9) 1.83GHz/667MHz/512MB/60GB/Combo/AOL
  • Douglas McLaughlin Level 9 Level 9 (63,735 points)
    Currently Being Moderated
    Apr 11, 2007 1:49 PM (in response to MacPaint)
    There is no single place to look-up a list like that. You can check on individual computers, via the serial number, for purchase dates and coverage and you can check on a list of AppleCare Protection Plans that are registered in your name. But there's no list that will combine both sets of information.

    It would be great if this was available, I manage 300+ Macs at work and roughly only 80% of them have AppleCare Protection Plans. I have to look each one up individually when an issue comes up.

    -Doug
    2GHz Intel iMac 1GB RAM, 500GB HD Super Drive / 2GHz BlackBook 2GB RAM, 120GB HD, Mac OS X (10.4.9), 1.42GHz Mac mini 1GB RAM, 80GB HD / EyeTV Hybrid / 40GB iPod photo 2GB iPod nano

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.