Error 1316

Question

Error 1316

Error 1316. An error occured while attempting to read from the file C:/WINDOWS/Installer/iTunes.msi

Always shows when I try to install iTunes+Quicktime update, all I want is iTunes to put music on. I had iTunes before I had a Ipod, just now I can not install it again with out the error 1316. PLEASE HELP!!

HP, Windows XP

Posted on Apr 11, 2007 1:35 AM

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Answer 1

b noir

Level 9

72,324 points

Apr 11, 2007 8:04 AM in response to TrailBlaze_18

with that one, let's try the following procedure.

first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.

next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.

Description of the Windows Installer CleanUp Utility

next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:

Removing iTunes and QuickTime for Windows

now try another itunes install. does it go through properly this time?

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Answer 2

Apr 11, 2007 5:29 PM in response to b noir

Thanks man that helped, it works perfectly

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