HP Detect

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Level 1

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HP Detect

My ipod hasnt been working for a while now. i kept getting that sad ipod face, tried everything to get it working. so i just gave up.

then last night i decided to turn it on
and a menu came up, that said something along the lines of
5 in 1
reset
a few other options
then it said hp detect

i didnt really know what to do, so i was just fiddling around with it. and i clicked on this hp detect option

and now on my ipod screen it says
HP DETECT
HP FAIL

its been like it all night
ive tried resetting it
doesnt really do anything

i dont know what to do
any suggestions?

Windows XP

Posted on Apr 13, 2007 6:06 AM

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Answer 1

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iPod_nano_1_GB

Level 5

6,810 points

Apr 13, 2007 6:43 AM in response to MabelElectro

This screen is the Diagnostic Mode screen. Somehow, you got into Diagnostic Mode.

To exit DM, reset your iPod:

First, toggle your iPod's "Hold" switch back and forth a couple of times.

Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.

Also, have you seen this post by Mitch about the Sad iPod icon?:

Mitch: Exclamation point and folder and nothing else

-Kylene

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Answer 2

MabelElectro Author

Level 1

0 points

Apr 13, 2007 6:48 AM in response to iPod_nano_1_GB

ah, right.

now im back to the sad icon

it wont let me open that link for some reason
thank you anyway

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Answer 3

Apr 13, 2007 8:15 AM in response to MabelElectro

It's a relatively large thread, which doens't open up in some browsers.

Here is the link to Mitch's individual post, not the entire thread:

http://discussions.apple.com/messageview.jspa?messageID=2369954#2369954

-Kylene

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