3 Replies Latest reply: Apr 13, 2007 8:15 AM by iPod_nano_1_GB
MabelElectro Level 1 Level 1
My ipod hasnt been working for a while now. i kept getting that sad ipod face, tried everything to get it working. so i just gave up.

then last night i decided to turn it on
and a menu came up, that said something along the lines of
5 in 1
reset
a few other options
then it said hp detect

i didnt really know what to do, so i was just fiddling around with it. and i clicked on this hp detect option

and now on my ipod screen it says
HP DETECT
HP FAIL

its been like it all night
ive tried resetting it
doesnt really do anything

i dont know what to do
any suggestions?

  Windows XP  

   
Reply by iPod_nano_1_GB on Apr 13, 2007 6:43 AM Helpful
This screen is the Diagnostic Mode screen. Somehow, you got into Diagnostic Mode.

To exit DM, reset your iPod:

First, toggle your iPod's "Hold" switch back and forth a couple of times.

Then, press and hold the Menu and Select (center) buttons together for 5-10 seconds.

Also, have you seen this post by Mitch about the Sad iPod icon?:

Mitch: Exclamation point and folder and nothing else


-Kylene

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