Hello i hope someone can help Iam no loger able to burn cd's from itunes Iam getting error 4261. I have tried the following steps to resolve the issue
- reduced burning speed
- bought new discs (different make & quality)
- uninstalled CD drivers then reinstalled.
- uninstalled IDE ATA controllers then reinstalled
non of which have helped. does anyone know of a fix for this??
iam running windows xp pro, iam using itunes version 7.1.1.5
my dvd/cd burner details are HL-DT-ST DVD+-RW GWA4164B
heres the diog. Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dell DV051
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
Intel(R) 82915G/GV/910GL Express Chipset Family
Connected Device Information:
DiskDrive, WDC WD1600JS-75NCB1, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVD+-RW GWA4164B, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: HL-DT-ST DVD+-RW GWA4164B, Rev E113
Data or MP3 CD in drive.
Found 1 songs on CD, playing time 255:57 on CDROM media.
Track 1, start time 00:02:00
Get drive speed succeeded.
The drive CDR speeds are: 4.
The drive CDRW speeds are: 4.
The drive DVDR speeds are: 4 0 0 0 0.
The drive DVDRW speeds are: 4 0 0 0 0.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVD+-RW GWA4164B on CDR media at speed 16X.
D: HL-DT-ST DVD+-RW GWA4164B, Rev E113 Data or MP3 CD in drive. Found 1 songs on CD, playing time 255:57 on CDROM media. Track 1, start time 00:02:00 Get drive speed succeeded. The drive CDR speeds are: 4. The drive CDRW speeds are: 4. The drive DVDR speeds are: 4 0 0 0 0. The drive DVDRW speeds are: 4 0 0 0 0.
hmmmm. according to your downloads page at Dell, you're up to date with the firmware on that drive. but according to the documentation i can find on that LG drive, it should be giving us a different range of drive speeds.
could you pop a store-bought music CD into that drive and run the diagnostics again? do they give a different range of drive speeds with the Music CD in the drive?
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dell DV051
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: AFS2K (3.1.21.0), PXHELP20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
Intel(R) 82915G/GV/910GL Express Chipset Family
Connected Device Information:
DiskDrive, WDC WD1600JS-75NCB1, Bus Type ATA, Bus Address [0,0]
CDROM, HL-DT-ST DVD+-RW GWA4164B, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
D: HL-DT-ST DVD+-RW GWA4164B, Rev E113
Audio CD in drive.
Found 9 songs on CD, playing time 42:03 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 04:38:50
Track 3, start time 09:02:23
Track 4, start time 13:37:35
Track 5, start time 17:52:41
Track 6, start time 22:34:14
Track 7, start time 24:40:13
Track 8, start time 29:42:08
Track 9, start time 37:11:33
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4261(0x000010a5). It happened on drive D: HL-DT-ST DVD+-RW GWA4164B on CDR media at speed 16X.
... the Dell drivers and downloads site appears to be offline again, so i'll just doublecheck some things while waiting to have another look at that.
did you try a burn speed of 8X in itunes?
what burning speed does windows have set for that drive? (to check that, right-click the drive in "My Computer", select "Properties" and click on the "Recording" tab.
are any other applications burning successfully on the drive at the moment? for example, can you burn a data CD using Windows?
check to see if your
Intel Chipset is up to date.
check to see if your
Dell Dimension System BIOS is up to date.
check to see if the Video Adapter driver for your
82915G/GV/910GL Express is up to date.
Track following error
burn process failed at 16x (2,400 kb's)
heres the error report
Jason Ahmed
Ameedy
1A20-020E-0000-1349-1210-6697*
1A20-0218-0370-2363-8674-1140*
Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 17:35:32
Nero Version: 6.6.0.13
Internal Version: 6, 6, 0, 13c
(Nero Express)
Recorder: <HL-DT-ST DVD+-RW GWA4164B>Version: E113 - HA 0 TA 0 - 6.6.0.13
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ATAPI
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <HL-DT-ST DVD+-RW GWA4164B>Version: E113 - HA 0 TA 0 - 6.6.0.13
Adapter driver: <atapi> HA 0
=== Scsi-Device-Map ===
CdRomPeripheral : HL-DT-ST DVD+-RW GWA4164B atapi Port 0 ID 0 DMA: On
DiskPeripheral : WDC WD1600JS-75NCB1 atapi Port 1 ID 0 DMA: On
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1014MB (1038412kB)
Free physical memory: 223MB (229236kB)
Memory in use : 77 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
17.4.2007
Audio CD
21:20:06 #1 CDADOC -1 File Cdadoc.cpp, Line 1465
Audio item log info:
Audio document burn settings:
=============================
Burn mode: DAO,
CD Text: On,
Cache disk or network files: No,
Cache small files: No,
Cache files smaller than 65536 bytes.
Audio Multisession: No
List of audio tracks:
=====================
Track 01: Length: 04:49.54, Pause frames: 150, Filters: 0, Name: '01 Bloc Party - Song For Clay [Disappear Here].mp3'.
Track 02: Length: 03:31.46, Pause frames: 150, Filters: 0, Name: '02 Bloc Party - Hunting For Witches.mp3'.
Track 03: Length: 04:17.34, Pause frames: 150, Filters: 0, Name: '03 Bloc Party - Waiting For The 7.18.mp3'.
Track 04: Length: 03:45.13, Pause frames: 150, Filters: 0, Name: '04 Bloc Party - The Prayer.mp3'.
Track 05: Length: 05:32.26, Pause frames: 150, Filters: 0, Name: '05 Bloc Party - Uniform.mp3'.
Track 06: Length: 04:47.08, Pause frames: 150, Filters: 0, Name: '06 Bloc Party - On.mp3'.
Track 07: Length: 04:54.30, Pause frames: 150, Filters: 0, Name: '07 Bloc Party - Where Is Home.mp3'.
Track 08: Length: 05:27.35, Pause frames: 150, Filters: 0, Name: '08 Bloc Party - Kreuzberg.mp3'.
Track 09: Length: 04:23.31, Pause frames: 150, Filters: 0, Name: '09 Bloc Party - I Still Remember.mp3'.
Track 10: Length: 04:59.46, Pause frames: 150, Filters: 0, Name: '10 Bloc Party - Sunday.mp3'.
Track 11: Length: 04:52.05, Pause frames: 150, Filters: 0, Name: '11 Bloc Party - Srxt.mp3'.
Total size: 51:42.28
21:20:06 #2 Text 0 File Burncd.cpp, Line 2882
HL-DT-ST DVD+-RW GWA4164B
Buffer underrun protection activated
21:20:06 #3 Text 0 File Reader.cpp, Line 127
Reader running
21:20:06 #4 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.
21:20:06 #5 Text 0 File Writer.cpp, Line 122
Writer HL-DT-ST DVD+-RW GWA4164B running
21:20:06 #6 Text 0 File Burncd.cpp, Line 3167
Turn on Disc-At-Once, using CD-R/RW media
21:20:06 #7 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 359848 ( 79:59.73)
Last address to be written: 232527 ( 51:42.27)
21:20:06 #8 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO (enabled: CD)
21:20:06 #9 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: HL-DT-ST DVD+-RW GWA4164B;
CDR code: 00 97 27 18; OSJ entry from: Plasmon Data systems Ltd.
ATIP Data:
Special Info [hex] 1: D0 00 A0, 2: 61 1B 12 (LI 97:27.18), 3: 4F 3B 4A (LO 79:59.74)
Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 00 00 (invalid)
21:20:06 #10 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================
21:20:06 #11 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM
AUDIONOPRE (01 Bloc Party - Song For Clay [Disappear Here].mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 21729 (21729) = #21729/4:49.54
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 21729 blocks [HL-DT-ST DVD+-RW GWA4164B]
1: TRM
AUDIONOPRE (02 Bloc Party - Hunting For Witches.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 15871 (15871) = #15871/3:31.46
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 15871 blocks [HL-DT-ST DVD+-RW GWA4164B]
2: TRM
AUDIONOPRE (03 Bloc Party - Waiting For The 7.18.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 19309 (19309) = #19309/4:17.34
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 19309 blocks [HL-DT-ST DVD+-RW GWA4164B]
3: TRM
AUDIONOPRE (04 Bloc Party - The Prayer.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 16888 (16888) = #16888/3:45.13
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 16888 blocks [HL-DT-ST DVD+-RW GWA4164B]
4: TRM
AUDIONOPRE (05 Bloc Party - Uniform.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 24926 (24926) = #24926/5:32.26
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 24926 blocks [HL-DT-ST DVD+-RW GWA4164B]
5: TRM
AUDIONOPRE (06 Bloc Party - On.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 21533 (21533) = #21533/4:47.8
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 21533 blocks [HL-DT-ST DVD+-RW GWA4164B]
6: TRM
AUDIONOPRE (07 Bloc Party - Where Is Home.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 22080 (22080) = #22080/4:54.30
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 22080 blocks [HL-DT-ST DVD+-RW GWA4164B]
7: TRM
AUDIONOPRE (08 Bloc Party - Kreuzberg.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 24560 (24560) = #24560/5:27.35
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 24560 blocks [HL-DT-ST DVD+-RW GWA4164B]
8: TRM
AUDIONOPRE (09 Bloc Party - I Still Remember.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 19756 (19756) = #19756/4:23.31
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 19756 blocks [HL-DT-ST DVD+-RW GWA4164B]
9: TRM
AUDIONOPRE (10 Bloc Party - Sunday.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 22471 (22471) = #22471/4:59.46
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 22471 blocks [HL-DT-ST DVD+-RW GWA4164B]
10: TRM
AUDIONOPRE (11 Bloc Party - Srxt.mp3)
2 indices, index0 (150) not provided
original disc pos #0 + 21905 (21905) = #21905/4:52.5
relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM
AUDIONOPRE, 2352, config 0, wanted index0 0 blocks, length 21905 blocks [HL-DT-ST DVD+-RW GWA4164B]
--------------------------------------------------------------
21:20:07 #13 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 16x (2,400 KB/s)
21:20:07 #14 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, no disc pos, no patch infos, orig at #0): write at #0
21:20:07 #15 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 1 (relocatable, no disc pos, no patch infos, orig at #0): write at #21879
21:20:07 #16 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 2 (relocatable, no disc pos, no patch infos, orig at #0): write at #37900
21:20:07 #17 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 3 (relocatable, no disc pos, no patch infos, orig at #0): write at #57359
21:20:07 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 4 (relocatable, no disc pos, no patch infos, orig at #0): write at #74397
21:20:07 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 5 (relocatable, no disc pos, no patch infos, orig at #0): write at #99473
21:20:07 #20 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 6 (relocatable, no disc pos, no patch infos, orig at #0): write at #121156
21:20:07 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 7 (relocatable, no disc pos, no patch infos, orig at #0): write at #143386
21:20:07 #22 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 8 (relocatable, no disc pos, no patch infos, orig at #0): write at #168096
21:20:07 #23 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 9 (relocatable, no disc pos, no patch infos, orig at #0): write at #188002
21:20:07 #24 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 10 (relocatable, no disc pos, no patch infos, orig at #0): write at #210623
21:20:07 #25 Text 0 File Mmc.cpp, Line 16689
StartDAO : CD-Text - On
21:20:07 #26 Text 0 File Mmc.cpp, Line 21469
Set BUFE: Buffer underrun protection -> ON