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I bought a song and it won't play!

I bought this song from itunes and it wont play. The purchase was made and everything, but the song won't play, and it's as if the song was never downloaded or anything.. help!

Sony, Windows XP

Posted on Apr 14, 2007 11:24 AM

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Posted on Apr 14, 2007 11:59 AM

You're saying it's like it wasn't downloaded, have you tried checking for purchases to start the download again? (Store->Check For Purchases...)

If it is showing in your library, but won't play, are you sure you've authorized your computer?

If you've done all that, and still have no luck, you should probably contact customer support.
6 replies
Question marked as Best reply

Apr 14, 2007 11:59 AM in response to lnunez6

You're saying it's like it wasn't downloaded, have you tried checking for purchases to start the download again? (Store->Check For Purchases...)

If it is showing in your library, but won't play, are you sure you've authorized your computer?

If you've done all that, and still have no luck, you should probably contact customer support.

Apr 30, 2007 5:09 PM in response to lnunez6

I bought this song from itunes and it wont play. The
purchase was made and everything, but the song won't
play, and it's as if the song was never downloaded or
anything.. help!


--copy the file from the folder in windows explorer and
--then move it anywhere else. Then click on it and it will
--play. Basically just move the file. Hope that helps 🙂

I would say that this one is solved, as moving the file to
another folder and playing it from there fixed this exact
problem for me.
Inspiron E1505 Windows XP

I bought a song and it won't play!

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