my ipod shuffle died suddenly
when i went back home I immediately plugged it in but itunes did not recognised it. Now I have been trying to charge the ipod shuffle for more than 4 hours without results. I have followed all the procedures without results. Moreover it is VERY FRUSTRATING that the help line is closed!
In my opinion no one from apple will ever read this message and reply to me.
I have to add that, if i could only turn back time, I would never again buy an apple product! And I will convince all my friends not to do my same mistake.
Giuseppe
imac, Mac OS X (10.4.9)