4 Replies Latest reply: Apr 22, 2007 12:59 PM by Fred Vigdor
Fred Vigdor Level 1 Level 1 (15 points)
I attempted to send a friend an email with a 973kb attachment today and shortly after, I received a message from postmaster @ mac.com telling me the message could not be delivered. The reason: Over quota. Is that on my end or on the recipient's end? Does that mean I can't send any more email from my dot mac account? I've never gotten this message before.

MacBook 2 Ghz, Mac OS X (10.4.9)
  • Allan Sampson Level 10 Level 10 (123,385 points)
    Hello Fred.

    Are you aware that you can adjust the amount of server storage space allocated between email and your iDisk storage with your .Mac account and if so, how must storage space do you have allocated to email only?

    Are you storing sent messages on the server or locally on the hard drive with the Mail application which is available under the Mailbox Behaviors tab for your .Mac account preferences?

    This error message sounds like it came from the recipient's incoming mail server so does this recipient have a .Mac account - an @mac.com email address?

    If not, the problem is on your end.
  • Fred Vigdor Level 1 Level 1 (15 points)
    Yes, I know about adjusting the server space, but I thought that issue would be a "mailbox full" message. And yes, the recipient is a dot mac member as well.
  • Allan Sampson Level 10 Level 10 (123,385 points)
    Since the recipient is a .Mac member as well, this problem is on the recipient's end.

    His/her server storage space allocated to email has been exceeded.

    The term "Quota" is synonymous with "mailbox full" and is the more common term for IMAP accounts which a .Mac type account is.

    When receiving such a return email error message after a message was successfully sent by the SMTP server used to send messages with the account, 99% of the time the error message is sent by the recipient's incoming mail server.
  • Fred Vigdor Level 1 Level 1 (15 points)