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Does AppleCare cover the battery?

562 Views 2 Replies Latest reply: Apr 23, 2007 8:04 PM by xlildragon RSS
xlildragon Calculating status...
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Apr 23, 2007 7:50 PM
I'm not sure if i should be posting this here but i don't know where i would...

My iPod will not turn on anymore, and i was thinking about buying AppleCare and have Apple fix it. I thought of the possibility that the battery in my iPod could be dead (it does not charge nor turn on), and i need to know if AppleCare covers the battery.
5th Generation, Windows XP Pro
  • PT Level 7 Level 7 (20,870 points)
    Currently Being Moderated
    Apr 23, 2007 7:54 PM (in response to xlildragon)
    Yes, the battery should be covered. But first, did you try doing a reset on the iPod?

    Put the hold switch to the OFF/White position. Now toggle it ON/orange then back off again. Then press and hold both the MENU and center buttons on the iPod and hold them for a good 15 seconds or so. Your iPod should reboot starting with the Apple Logo screen.

    If it doesn't work the first time, give it a second or third go. Sometimes it takes a few tries.

    http://www.apple.com/support/ipod/five_rs/

    Patrick
    eMac 1.25GHz w Superdrive, 160GB HD & 1GB RAM  250/200/80 FW Ext Drives , Mac OS X (10.3.9),  Canon iP4200 printer  iLife v4 

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