Acomdata External Firewire Drive Problem?

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Acomdata External Firewire Drive Problem?

Just purchased a new Acomdata E5 320 GB Firewire external hard drive.
Drive will simply will not mount onto desktop. Checked connections, turned on/off, unplugged cables, etc. Nothing has worked so far.
I ran System Profiler and it states "Unknown Device" on Firewire.

I'm relatively new to Mac OS X, having converted from years of Windows, so I'm looking for suggestions / solutions to get this drive to mount properly.

Thanks....RF

Imac Intel Core 2 Duo Mac OS X (10.4.9) 2GB Ram

Posted on Apr 28, 2007 7:31 AM

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Answer 1

mattn

Level 2

422 points

Apr 28, 2007 7:58 AM in response to RF_Texas

The drive may not formatted for Mac. Use Disk Utility. If it can see the drive, tell it to format the drive as HFS+ (Journaled if you intend to use it as a startup drive). Alternatively, unpurchase the drive - return it to the store, get a refund, acquire a different model. I've had nothing but trouble from Acomdata drives.

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Answer 2

RF_Texas Author

Level 1

0 points

Apr 29, 2007 4:32 PM in response to mattn

Thanks.
Unfortunately, Disk Utility does not see / recognize the drive.
I am awaiting a reply from Acomdata Technical Support, but it does not sound very hopeful.
Bought this from a Compusa store closing, so not certain that I can return it to the store. I will try though.
I will see if I can get it to work with Windows (and then perhaps I can sell it on eBay!!??)

Imac Intel Core 2 Duo Mac OS X (10.4.9) 2GB Ram

Imac Intel Core 2 Duo Mac OS X (10.4.9) 2GB Ram

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