Previous 1 2 Next 17 Replies Latest reply: Jun 14, 2007 3:02 AM by jovan
Mark Jarecki Level 1 Level 1 (5 points)
Just installed the Battery Update 1.2 on my Macbook Pro and now when running off the battery, the system automatically shuts down when it reaches 35%. What kind of an update is this?

I didn't have any battery issues prior to installing the update, and simply updated thinking that maybe it might give me more battery life, and as it was official software, it would be rather innocuous - I was wrong.

Is there a way to reverting the software to its original state?

The battery has a cycle count of 89.

Macbook Pro 2.16GHz Core Duo, Mac OS X (10.4.9)
  • BadPenn Level 2 Level 2 (265 points)
    In order to install the update, you have to plug in your power adapter.

    Read this compendious article about the Battery Update 1.2...

    http://docs.info.apple.com/article.html?artnum=305256

    Macbook Pro 15.4'   Mac OS X (10.4.8)   Core 2 Duo 2.16 GHz
  • Mark Jarecki Level 1 Level 1 (5 points)
    I'm saying that I've already installed it - the Battery Update that is - as per the instructions, and that is when the errors started to happen - following a complete install of the software.

    I read the article before I installed the software.
  • cv186 Level 1 Level 1 (0 points)
    Have just had exactlyy the same experience. Battery discharges to around 40% and then power just goes off. No warning, no nothing. Just powers off. Useless.

    Have tried re-setting PRAM (ii) re-setting SCM (iii) calibrated battery.

    Useless. Now can't afford to try running without power connected, otherwise will get caught in an unscheduled re-start during some file writing.
  • Mark Jarecki Level 1 Level 1 (5 points)
    So what options are available? The portability of my laptop is useless now after an update that was supposed to improve it.

    How can I get the software and system back to the state it was in before the update?

    Apple representatives???
  • Jonathan, Penarth, UK Level 1 Level 1 (55 points)
    I have had these problems too recently. But - I HAVE resolved them now.

    You just need to do a complete battery refresh, ie run the battery down to zero, leave for 3 hours and recharge. I did this twice and everything is running fine now.
  • BadPenn Level 2 Level 2 (265 points)
    In that case, recalibrate your battery.
  • Frostine Level 3 Level 3 (675 points)
    Is there a way to reverting the software to its original state?<</div>

    Yes. Archive and install. Or erase and install if you have complete backups made.

    Reinstalling Mac OS X (archive and install):
    http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1103.html
  • clintbradford Level 3 Level 3 (905 points)
    Calibrating MacBook Pro batteries...

    PowerBook G4 (15-inch Double-Layer SD), MacBook (all models), MacBook Pro (all models), and MacBook Pro (17-inch) (all models)

    The battery calibration for the PowerBook G4 (15-inch Double-Layer SD) and any model of MacBook or MacBook Pro has been updated because of a new battery released with this computer. With these computers, follow these steps to calibrate your battery:

    Plug in the power adapter and fully charge your PowerBook's battery until the light ring or LED on the power adapter plug changes to green and the onscreen meter in the menu bar indicates that the battery is fully charged.
    Allow the battery to rest in the fully charged state for at least two hours. You may use your computer during this time as long as the adapter is plugged in.
    Disconnect the power adapter with the computer still on and start running the computer off battery power. You may use your computer during this time. When your battery gets low, you will see the low battery warning dialog on the screen.

    Continue to keep your computer on until it goes to sleep. Save all your work and close all applications when the battery gets very low, before the computer goes to sleep.

    Turn off the computer or allow it to sleep for five hours or more.
    Connect the power adapter and leave it connected until the battery is fully charged again.

    Tip: When the battery reaches "empty", the computer is forced into sleep mode. The battery actually keeps back a reserve beyond "empty", to maintain the computer in sleep for a period of time. Once the battery is truly exhausted, the computer is forced to shut down. At this point, with the safe sleep function introduced in the PowerBook G4 (15-inch Double-Layer SD) computers, the computer's memory contents have been saved to the hard drive. When power is restored, the computer returns itself to its pre-sleep state using the safe sleep image on the hard drive.
  • jovan Level 1 Level 1 (20 points)
    My problem is that computer shuts down without any warning at around 15-20 minutes battery charge left. Before battery update, I would get a warning about low battery at 9 minutes of battery power left, and it would go to "Sleep" mode at 2 minutes of power left.

    I've tried leaving it off for few hours, battery calibration and all, but without results.

    I am gonna be in London in a week or so, might take it to a Genius bar.
  • cpdmac Level 1 Level 1 (45 points)
    Hi Everybody

    Just contact Apple and have the battery replaced. Mine's also acted funny, shutting down at times when it showed lots of time left, 20%, then plugging in and showing no time left 0%.

    Got my new battery today, under warranty. Will see what happens when getting down to the low levels of battery power.

    This is now my 3rd battery, both the older ones gave me good battery life, 1st one was replaced under recall, ± 150 cycles, 2nd one after battery update 1.2, 169 cycles.

    I'm not complaining, MBP is 16 months and I have a brand new battery...
  • Ingolfur.arnar Level 1 Level 1 (0 points)
    I have this problem too after the battery update and doing archive and install did not solve the problem. And my MBP shuts down when 80-90% are left of the battery. It's bad when you can't trust updates from Apple
  • cpdmac Level 1 Level 1 (45 points)
    The update is doing what is was supposed to do, filter out all the bad batteries.

    Contact Apple and have yours replaced.....
  • mister_gee Level 1 Level 1 (0 points)
    you might have a defective battery. See the following article

    http://www.apple.com/uk/support/macbook_macbookpro/batteryupdate/

    MBP   Mac OS X (10.4.9)  
  • Mangold Level 1 Level 1 (0 points)
    I have the same exact problem and I thought my battery was a defective one, but it's not! I have checked its serial number and I can't have it replaced. Despite this, my mbp still shuts down unexpectedly while still having 80% of its charge left... What can I do?

    Something is wrong with this battery update. Mine worked all right before being updated.

    Is there any way of 'downgrading' the battery? By re-installing the previous firmware, for instance?

    MacBook Pro 2.16 Ghz Core Duo   Mac OS X (10.4.9)  
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