Previous 1 8 9 10 11 12 Next 176 Replies Latest reply: Dec 24, 2010 12:54 PM by juiceterry67 Go to original post
  • takeabyteoutta Level 1 (0 points)
    I've been searching everywhere to try and find someone who's had a similar problem to this.

    I replaced my battery and my ipod won't do anything. When i charge it from the wall, it just goes into the black screen with gray ipod (no backlight) and does nothing. When i connect through the USB cable to the computer, i get this... blackscreen gray logo (no backlight) and if i press any buttons, i get the white screen of death (go to and then it dies. interestingly, sometimes it'll go to very low battery, please wait... so i wait and it goes back to the blackscreen and the cycle starts all over again.

    I've hard reset the thing probably a million times now. Has any else experienced this? Any way to get it around it?

    Before my ipod's battery really died, i was getting something similar to this. So i just left the ipod alone for a week or two, it died have enough charge to show the black screen even. So i plugged it and it charged fine lol until it died again a week later lol. I'm wondering if this may work again now since I've got a brand new battery in there. Just seems a shame to have to wait since I'm so close lol

    Any ideas? any experience anything similar to this
  • njhwang Level 1 (0 points)
    Just piping in with what seems to have worked for was helpful for me to read other's suggestions with different wording, so hopefully this adds to the discussion.

    For me, having a USB and a wall adapter seemed to do the trick.
    1. Plug flailing iPod into your USB port. You should see the Apple screen, followed by the frowny iPod, followed by the infamous "Please Wait. Very Low Battery" message. I always got this sequence consistently when plugged into the PC; this was not so when initially plugged into the wall adapater.
    2. Leave it at the "Please Wait. Very Low Battery" message screen for a bit, maybe 10-15 seconds. I did not find a need to repeatedly repeat steps 1 and 2 as others have suggested.
    3. Unplug your iPod.
    4. Press Select and Play, and hold them down for dear life. This is what I didn't really get until recently; I was always pressing a button first to get to the Apple screen, and THEN pressing and holding Select and Play. I consistently got it into disk mode by holding Select and Play from a completely blank screen at this step.
    5. You should notice that the Apple logo lingers for quite awhile while the iPod makes buzzing sounds. When "OK to disconnect" appears, plug it into your wall adapter. I found that if you plug it into your USB port at this point, "OK to disconnect" will change to "Do not disconnect", and that your iPod will revert to the cycle cited in step 1. I'm currently charging with my wall adapter, and have been doing so for about 10 minutes.

    Not too sure where I'll go from here, but it definitely appears to be progress. Will keep you posted.
  • DanielDrader Level 1 (0 points)
    I'm having a similar problem - which started after my ipod became accidentally disconnected from my PC. But for me, it's that I started getting that message and plugging it into my PC did nothing BUT if I stick it into a Bose sound-dock, it will do a reboot on its own and then it seems to be fine... until I take it out of the dock. What happens that is I can scroll through the menus and sub menus but as soon as I click on a sound file, or video file, it goes to a black screen. So I tried playing music while connected to the sounddock, which all worked fine, but the second I take it out of the sounddock, with music still playing-again it dies on me. It seems like there's plenty of power in the battery as long as I don't try to get it to play anything, as I can scroll around and keep the backlight on as long as I want. At this point, should I just write it off and get an ipod touch?
  • DanielDrader Level 1 (0 points)
    I now need to amend a little bit about my problem: I set the ipod so that the backlight stays on and it stayed on for about a minute and a half and the battery indicator was red before the message 'No battery power remains. Please connect ipod to power' and then it crapped out and died again. Is that how the battery dies in these? Instead of charged time decreasing grdually, it just, all of a sudden, doesn't keep a charge at all?
  • diabolicka Level 1 (0 points)
    had this problem today which left me really frustrated.

    i remember ejecting the ipod properly before leaving the house. i had it charged via the usb cable that came with it. after 2 hours, i checked on it and it had like only 10% of its battery left, which means it didn't charge at all while i left it plugged in.

    i tried charging it using a wall charger, but it doesn't charge at all.

    by the time i got home, i plugged it into my pc. it said that the USB device cannot be recognized. the ipod does not show in my computer.

    a little later, it showed the dreaded message: please wait. very low battery.
    then it faded into white.

    i tried resetting it, but it only made the white apple logo on a black screen appear and disappear every second with the accompanying clicking sound. the ipod logo was just flashing. i tried resetting, but i couldn't even get it to work because the battery is already empty.
  • Mike_S78 Level 1 (0 points)
    Read a few of your posts and thought I would share what I've done with mine.

    I have a 30gb I got for christmas in 2005 and I have the same problem with the low battery. The way I wake mine is to plug into a cigarette lighter via the FM transmitter setup I use. I leave it plugged in for about 10 minutes then plug it into my computer where it takes over the charging and is recognized by itunes. I initially thought it was the battery so I replaced it with a new one purchased off ebay. It didn't fix the problem, but I did find something interesting. Looking at the motherboard, there appears to be a burnt up capacitor. Its at the upper left, just below where the battery plugs into the motherboard. Its marked C140. I know its burnt because there is a burn mark on the padding around the hard drive. I don't know if this is the cause of the problem, but I'm thinking of replacing the motherboard and seeing if this will take care of charging issues. Anyone see a similar spot on their motherboards?
  • gemoskate Level 1 (0 points)
    I have the same problem but mine got from "PLEASE WAIT. VERY LOW BATTERY." to the apple icon to then S"AD IPOD FACE" and it says "WWW.APPLE.COM/SUPPORT/IPOD"
  • phoenixkleenex Level 1 (0 points)
    Here's a solution that worked for me:
    My ipod would not charge. It kept going from the "please wait, very low battery" screen to the apple icon screen and then back again. I've been trying different things mentioned on this discussion for a few days, but none of them seemed to work. A few minutes ago, I started screwing around with all of the different methods, combining some of them and seeing what happened. Here's what went down. And this may sound kind of complicated, but I want to make sure I get every detail so that it works for everyone else:

    I plugged the ipod into the computer and did the reset thing where I held down the menu and select buttons while the screen was at the "please wait, very low battery" screen. I CONTINUED to hold the buttons down, even when the screen went blank, and CONTINUED to hold them down when the apple icon appeared. As soon as the screen went blank after the apple icon appeared, I let go of the buttons. The apple icon appeared again, and I did the reset again, holding down the buttons until the screen went blank, and then I let go of them. I would continue to reset every time the apple icon appeared, letting go of the buttons just when the screen went blank. Eventually the "please wait, very low battery" screen would return, and I would start the whole process again, remembering to hold down the reset buttons all the way from the point where the "please wait, very low battery" screen appeared until the screen went blank AFTER the following apple icon disappeared. After the 3rd or 4th time going through this, I then did the reset one more time at the "please wait, very low battery" screen, again holding the buttons down through the following apple icon screen. But then, when the 2nd apple icon screen came up, I held down the PLAY and select buttons to go into disc mode. At first it worked. It went into disc mode. Unfortunately, the screen said "ok to disconnect" rather than "Do not disconnect". A few seconds later, it returned to the "please wait, very low battery" screen again. So I did the whole process again, going through the cycle about 3 or 4 more times. This time, I made sure that only 2 or 3 apple icons were coming up between each "please wait, very low battery" screen. I then tried going into disc mode again, after resetting one more time on the "please wait, very low battery" screen and remembering to hold down the buttons all the way through the first apple icon screen. When the 2nd apple icon screen came up, I held down the play and select buttons to go into disc mode, and it did. And this time, it said "do not disconnect" and itunes was reading the ipod and syncing it. At this moment it is done syncing and is charging in disc mode. Please note that the ipod was plugged into the computer during the whole process.

    I know this was a very long explanation, but I wanted to make sure everything was covered. I really hope this helps some of you, since it seems like some solutions only help certain people.
  • r.sch Level 1 (0 points)
    Ipod video g5 60GB

    'Please Wait. Very Low Battery.' and spinning weel.
    New battery: no change
    Disconnected the hard disc: got the Apple-logo.
    Reinserting the dic the message again: 'Please Wait. Very Low Battery.'
    Potentially: the disc is gone.

  • jb 140 Level 1 (0 points)
    THIS ANSWER IS THE BEST SOLUTION. THANKS MR. ORANGE! I actually had to disconnect the usb cord press and hold select and and play, as soon as the ipod turns on in disk mode quickly connect the usb and voila ! your back in business. Thanks to everyone for the feedback on this. Yes maybe apple should have thought of this, but it still remains a great mp3 video player!!

  • clapaz Level 1 (0 points)
    i had the same problem where i got the please wait, very low battery message but that disappeared and now i don't get anything at all. i've tried resetting while connected to my computer and i tried resetting while connected to a wall charger and nothing happened. has anyone experienced this that can help me? thanks in advanced.
  • clapaz Level 1 (0 points)
    i finally got my ipod working again. i thought my ipod was completely dead and needed to get repaired because it wouldn't turn it at all, nothing on the screen, whether plugged in my computer or the wall charger. but i read somewhere that you should leave it unplugged for 24 hours and it might start working again. so i did this, actually, i only waited about 17 hours and plugged it in my computer and i got the please wait very low battery screen again. i tried mr. orange's solution and press the center button and play button but nothing happened. then i read saul123's post so i figured i should try that. so i unplugged from my comp and plugged it in the wall charger and i got the black apple screen. i reset while on that screen by holding the menu button and the center button and voila, ipod booted and is now charging. hope this helps someone that runs into the same problem. thanks everyone!
  • WarrenO Level 1 (10 points)
    A friend of mine inherited my 30 GB iPod 5G when I got an iPhone 3GS. It appeared to work fine, until - two days ago - he started getting the "Please wait. Very low battery" message.

    Well, he's got an iHome boombox (part of the passed-along loot), which he's been using to keep the iPod charged. Its battery was at about 50% at the time.

    Tried the reset. Tried disk mode. Tried a software restore.

    He's running a homebrew PC with WinXP on it, which has two built-in USB ports, and a card that has four more ports on it.

    Twiddling and fiddling led us to plug the iPod into the USB ports that are part of the PC (as opposed to on the expansion card). Since then - so far, at least - the iPod has been working as expected.

    So, well, if there's no obvious immediate solution to your iPod woes, and particularly if you're on a PC, try plugging it into a different USB port.
  • Staley009 Level 1 (5 points)
    This works---follow Mr. Orange's instruction.

    To add: I did the same with a wall charger: plug it in, hold down the centre button and the play button. The screen is grey and says "Disk Mode" and "ok to disconnect" in the vaguely OS 9-like font, but it is finally charging again.
  • tlestrogen Level 1 (0 points)
    I think you fixed meeeeeeeeeee! I wasn't holding play/center long enough I guess and I was plugging it back into the usb when it told me to. I tried your way, then held the buttons until it said ok to disconnect. First time I got to that point. So I plugged it into the wall and it seems to be charging now. Keeping my fingers crossed and thank you! I was about to pull my hair out with this. These things are too expensive to have this much trouble with them. I already had to turn ours in for support once when it was still under warranty. Was totally ticking me off and we never have issues with our Nano.