iPod is corrupt but won't restore

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Level 1

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iPod is corrupt but won't restore

Ok well, A few weeks ago I lost my ipod, and i just recently found it last week. It was completely out of battery so I charged it for a while, and then now whenever I try turning it on, it won't work giving me a folder icon and saying i should go to "apple.com/support/ipod". I tried that and I tried everything they told me on the site, then when I tried plugging it in and playing iTunes, it said my iPod was corrupted and that I should restore it. I tried that also, except whenever I try to restore it, it says "iPod could not be restored (Error 1418)". I've tried everything on the site, yet the same error still shows up. Any help please?
The iPod I'm talking about here is a 4th generation ipod with clickwheel (20 GB). Also please note that between the times I lost the ipod and found it again, I got a new computer with new iTunes and everything if that makes a difference at all.

Windows XP

Posted on May 13, 2007 4:23 AM

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Answer 1

May 13, 2007 5:13 AM in response to RG123

I've got exact problem as well - same iPod and everything - definately not my PC or iTunes as i've tried it on my sis's PC. Restored numerous times to no avail. Also tried front and back ports with both firewire and USB...

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Answer 2

May 13, 2007 8:04 AM in response to RG123

The exact thing has happened to me as well. I plugged my ipod into the usb port of a computer at my university (to just charge the battery) without realizing that itunes was not installed on there. Since then, each time I attempt to restore my ipod I get something that says "There was a problem downloading the ipod software for the iPod 'iPod'. The requested resouce was not found." I don't know what to do, I have latest versions of both itunes and the ipod software.

Dell Inspiron 8600 Windows XP

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Answer 3

May 15, 2007 6:30 PM in response to RG123

The same thing happened to me. It couldn't be retored in its factory settings. When I first encountered this problem, I sent it for service in an authorized apple distributor in our place. It did solved my problem but the thing is, the same problem propt out agin. PLEASER I NEED HELP>how can I solve this problem. The site only provides for "ipod shiffle reset utility". None for i pod nano 2nd gen...Please guys..need your help.=(

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Answer 4

May 16, 2007 4:00 PM in response to RG123

same problem here too. it's driving me bonkers.

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Answer 5

May 16, 2007 7:39 PM in response to KingLegolasG

I am having the exact same problem (1st generation) Any ideas on how to fix it! I've had this problem for about 8 months.

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Answer 6

May 16, 2007 8:03 PM in response to Logan Grace

I have a 5th Generation 60gb iPod and this morning it worked fine then I got to work and plugged it into my computer and it froze in the locked mode on the Do Not Disconnet icon.

I cant reset or restore it. SOmeone Please Help Me!

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Answer 7

May 17, 2007 7:49 AM in response to RG123

I had the same problem. I didn't use my ipod and it corrupted itself. I had to download the new Itunes and when i plugged in my ipod it prompted me to completely reset my ipod.(this was after many attempts to get my computer to even recognize my ipod being plugged in) I hope it helps and if not i am sorry.

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Answer 8

Laurennn

Level 1

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Jun 18, 2007 2:26 PM in response to handsonheart

my Mini has been making a clicking noise everytime I turn it on and then it displays a folder/exclamation point. I just downloaded new iTunes software, and tried to restore it. It said to charge it from an external outlet but it's still the same problem. It's been going on for a while now and nothing seems to work for me.

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Answer 9

JTyke

Level 1

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Jun 27, 2007 4:38 PM in response to RG123

hey i had the exact same problem and i found out this page that solved the problem hope it helps you...
http://docs.info.apple.com/article.html?artnum=304996

IBM Windows XP

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