.. ERROR CODE 4450 HELP PLEASE!.. I copied my cd/dvd diagnostics here

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.. ERROR CODE 4450 HELP PLEASE!.. I copied my cd/dvd diagnostics here

Hi, I used to always be able to burn CDs on my computer with iTunes fine and now I keep getting error code 4450 right after the 1st song begins to burn. My computer is not even one year old yet! I tried reading other topics like this one but I could not figure out how to fix the problem myself. The questions were responded with asking to run the cd/dvd diagnostics on iTunes so I did and here they are... PLEASE HELP ASAP! THANK YOU!!!

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),

Current user is an administrator.

Video Display Information:

RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary

Connected Device Information:

DiskDrive, ST3160812AS, Bus Type ATA, Bus Address [0,0]
CDROM, PHILIPS DVD+-RW DVD8801, Bus Type ATA, Bus Address [0,0]

If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

D: PHILIPS DVD+-RW DVD8801, Rev 4D28
Drive is empty.

The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: PHILIPS DVD+-RW DVD8801 on CDR media at speed 12X.

Dell Dimension E520, Windows XP

Posted on May 16, 2007 3:36 PM

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Answer 1

b noir

Level 9

72,336 points

May 16, 2007 4:03 PM in response to 3n

could you put an audio CD in the drive and run and repost your diagnostics, please? (i'd like to check to see what reading/writing speeds show up for your Philips drive when there's a disk in the drive, and that info doesn't appear in the diagnostics unless there's an audio CD in the drive.)

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Answer 2

3n Author

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May 16, 2007 4:06 PM in response to b noir

Yes, here it is... but I have used this same pack of cd's to burn many times before. so i do not think it is the cd, i dont know if that information helps or not...

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Dell Inc. Dell DM051
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: PxHelp20 (2.0.0.0), DRVMCDB (1.0.0.1), DLACDBHM (1.0.0.1),
UpperFilters: GEARAspiWDM (2.0.6.1),

Current user is an administrator.

Video Display Information:

RADEON X300 SE 128MB HyperMemory
RADEON X300 SE 128MB HyperMemory Secondary

Connected Device Information:

DiskDrive, ST3160812AS, Bus Type ATA, Bus Address [0,0]
CDROM, PHILIPS DVD+-RW DVD8801, Bus Type ATA, Bus Address [0,0]

If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.

D: PHILIPS DVD+-RW DVD8801, Rev 4D28
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 12 16.
The drive CDRW speeds are: 12.
The drive DVDR speeds are: 12.
The drive DVDRW speeds are: 12.

The last failed audio CD burn had error code 4450(0x00001162). It happened on drive D: PHILIPS DVD+-RW DVD8801 on CDR media at speed 12X.

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Answer 3

b noir

Level 9

72,336 points

May 16, 2007 4:31 PM in response to 3n

but I have used this same pack of cd's to burn many times before. so i do not think it is the cd, i dont know if that information helps or not...

🙂 that is helpful, actually. sometime iTunes will throw a 4450 if the drive isn't liking a specific type of media. but if the brand has worked before, we'll put investigations related to that on the back burner.

4450s can also be produced if iTunes and the drive are not liking (or have stopped liking) a burning speed setting.

go edit > preferences, and head into your "Advanced-Burning" subtab. what preferred speed do you currently have set in there? what other options do you have available in the pull-down menu?

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Answer 4

3n Author

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May 16, 2007 4:54 PM in response to b noir

I used to always have "maximum possible" when it used to work but then it was on that setting when it stopped working also. But then I switched it last time to 12x I believe. I have 1x 2x 4x 6x 8x 12x 16x 20x 24x and maximum possible.

I also have the disc format set to "audio cd"

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Answer 5

b noir

Level 9

72,336 points

May 16, 2007 4:58 PM in response to 3n

hmmmmm. okay, the documentation on the Philips that i can find at Dell doesn't give the range of CD-R speeds that the drive has:

http://support.dell.com/support/edocs/storage/P112120/en/specs.htm

... but i've seen some other drives where 12X wasn't supported as a CD-R burning speed. so perhaps try switching it to either 8X or 16X.

if no joy there, let's have a look at the Windows burning speed settings on the drive itself.

in My Computer, right-click the Philips and select "Properties". click on the "Recording" tab. what speed is set in there?

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Answer 6

3n Author

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May 16, 2007 5:00 PM in response to b noir

the speed set on my cd drive is 'fastest'

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Answer 7

b noir

Level 9

72,336 points

May 16, 2007 5:38 PM in response to 3n

okay, let's try reducing that one as well. (don't reduce it lower than the speed you have the itunes preferences set to.)

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Answer 8

3n Author

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May 16, 2007 5:44 PM in response to b noir

Okay, I reduced both speeds to 16x and I tried it again and it didn't work. the same error code came up and it happened right when it started to burn the first song.

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Answer 9

b noir

Level 9

72,336 points

May 16, 2007 6:19 PM in response to 3n

okay. moving into general principles troubleshooting mode now.

i had a look at your downloads page at Dell. although there isn't any new XP firmware for the Philips, there are a few other items of interest there.

Dimension 5150/E510 (XP)

check to see if your Chipset driver ( Intel Chipset Software Installation Utility) is up to date.
check to see if your Dell Dimension System BIOS is up to date.
check to see if your ATI Hyper Memory PCI-Express X16 (DVI/VGA/TV out) Radeon X300 SE is up to date.

(actually, if there's anything else there applicable to your particular configuration, now might be a good time to stock up on things you're behind on.)

once you're satisfied that you're up to date, is there any improvement with the 4450?

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Answer 10

3n Author

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May 17, 2007 12:55 AM in response to b noir

So I updated all of those things you told me and everything and it still DOESNT work! I have wasted so many cds trying this... is there anything else? What do you suggest I do??

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Answer 11

b noir

Level 9

72,336 points

May 17, 2007 2:22 PM in response to 3n

okay ... perhaps head through to here to check on the things we haven't covered yet:

iTunes for Windows: Additional troubleshooting for burning issues

(perhaps also try experimenting with different media ... i guess it's plausible that although the spindle of CDs you are using has worked before, you might have worked your way through to a "bad" run of CDs in the pack.)

but if no joy there, try heading to the following page to check for additional documentation, and to submit your diagnostics to Apple:

Optical drives diagnostics and troubleshooting

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