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mike Savage

Q: Colored vertical lines on PB 17" display

There is a lot of documentation on various websites and discussion boards about 17" Powerbooks with displays that break down after about 15 months of use.

I am unfortunate enough to own a 17" powerbook assembled in April 2005 in China - serial number beginning with W8. I believe this is the same time-period and factory location where hundreds (if not thousands) of identical machines were assembled that are now having the same colored-lines-in-the-display defect as my machine.

All these machines assembled at the same time, at the same place, using the same batch of LCD screens, are experiencing the same defect after the same amount of use.
Something stinks, and it smells like a manufacturing problem to me.

Does anyone know if Apple has man'd up and acknowledged the problem yet?





17" Powerbook G4 1.67   Mac OS X (10.4.9)  

Posted on May 21, 2007 5:36 PM

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Q: Colored vertical lines on PB 17" display

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  • by Skylar Guzman,

    Skylar Guzman Skylar Guzman Dec 6, 2007 5:05 AM in response to jimmybcool
    Level 1 (50 points)
    Dec 6, 2007 5:05 AM in response to jimmybcool
    I just got a line down the center of my display today. I read in this topic that it could be caused by heat. I was using my laptop on my lap (hey what a concept!) and I had no line when i closed it. It was fairly hot though. I walked it to my room, opened it up. Lo and behold a 1 pixel vertical line is right through it. Effin great. Now i'm up losing sleep trying to find a remedy so i can work tomorrow. I submitted my computer to the "database" of messed up VL computers and I'm not about to spend more money on this laptop as it is expensive enough.........

    http://corporatebikes.com/pbg4.jpg
  • by apple_cancelled_me,

    apple_cancelled_me apple_cancelled_me Dec 6, 2007 5:07 AM in response to jimmybcool
    Level 1 (0 points)
    Dec 6, 2007 5:07 AM in response to jimmybcool
    Hi james, Hi all...

    You are not the only one who think Apple doesn't take care of their costumers. There's nothing to do, as I can guess after lot of time spent in many genius bar at tokyo ( either if Tokyo is maybe the best place to be treated as costumer, as I felt, specially because I work with costumers) nobody knows the problem. Every time is the "first time I know about it" so genius people are not so genius , from my point of view, or they don't sat the truth.
    I know many people NEED apple (designers, musicians, etc.) but for normal users and very experienced users linux seems to be a very good alternative, the only think is... yes of course, is free OS but you have to learn a lot and invest a lot of time until you have a working computer.

    Of course who need a good computer NOW a mac is the easier way, but the consequences could be as everybody who has at least one of this "vertical lines of death" knows... I hope apple do something ... I hope they start doing something before they discover that IS A PROBLEM OF ALL COMPUTERS! not only the w85 shangai, march, and so on. bad luck for everybody of us.

    We are very dissapointed in Apple.

    pablo
  • by Skylar Guzman,

    Skylar Guzman Skylar Guzman Dec 6, 2007 5:11 AM in response to Skylar Guzman
    Level 1 (50 points)
    Dec 6, 2007 5:11 AM in response to Skylar Guzman
    P.S. Mine is a W85 Serial 2005 verison
  • by Tony Maddern,

    Tony Maddern Tony Maddern Dec 6, 2007 7:03 PM in response to mike Savage
    Level 1 (5 points)
    Dec 6, 2007 7:03 PM in response to mike Savage
    To add to the numbers I too have a W85 17 " Powerbook that started developing vertical lines after 18 months of use. Apple Support could give no help and did not recognise the problem.
  • by Jerrific,

    Jerrific Jerrific Dec 7, 2007 4:51 AM in response to mike Savage
    Level 1 (0 points)
    Dec 7, 2007 4:51 AM in response to mike Savage
    Can't really say something new I'm afraid, I had my PB 17" for about 26 months before it started displaying the first coloured line
  • by sheads,

    sheads sheads Dec 7, 2007 5:09 PM in response to mike Savage
    Level 1 (0 points)
    Dec 7, 2007 5:09 PM in response to mike Savage
    I am experiencing the same problem with my PowerBook G4 screen. My first line was last week and this week another one appeared. My serial number begins with W8525****
  • by tuscan,

    tuscan tuscan Dec 12, 2007 5:21 AM in response to tuscan
    Level 1 (44 points)
    iPhone
    Dec 12, 2007 5:21 AM in response to tuscan
    one week has passed since line #9, now got a 10th line
  • by sportsman800,

    sportsman800 sportsman800 Dec 14, 2007 8:31 PM in response to sheads
    Level 1 (0 points)
    Dec 14, 2007 8:31 PM in response to sheads
    Received my first blue line, one pixie wide, just above the F10 key, today. Come here to find ALL these others with the same problem. My first Apple laptop. They are just to expensive to have this happen. Yep, you guessed it W851 serial. After spending time reading this thread, I'm really depressed. This hurts, hurts, hurts.
  • by BrandHOUSE,

    BrandHOUSE BrandHOUSE Dec 14, 2007 8:39 PM in response to sportsman800
    Level 3 (795 points)
    Dec 14, 2007 8:39 PM in response to sportsman800
    Apple *** are you doing about this? When are you going to do something about this? I paid a bit over
    AU $6K for my 17" and thankfully my one line hasn't come back, it's about time you did something to rectify this fault. Your customer service and credibility is up sh%$ creek on this as it's painfully aware with 14 pages regarding this so far.

    Pull your finger out Apple and respond in the manner that is appropriately expected of a company such as Apple. At least put up something on the website saying that this issue is being looked into.

    (I expect this post to be deleted as I'm saying something against Apple)
  • by Joshua=,

    Joshua= Joshua= Dec 15, 2007 5:12 PM in response to mike Savage
    Level 1 (0 points)
    Dec 15, 2007 5:12 PM in response to mike Savage
    Another unhappy customer Mac!

    Yes its a W8525 Serial #.

    Anyone interested in a global media campaign?
  • by tuscan,

    tuscan tuscan Dec 16, 2007 2:07 AM in response to tuscan
    Level 1 (44 points)
    iPhone
    Dec 16, 2007 2:07 AM in response to tuscan
    4 more days, line #11.

    speed is increasing.
  • by tuscan,

    tuscan tuscan Dec 17, 2007 12:19 PM in response to tuscan
    Level 1 (44 points)
    iPhone
    Dec 17, 2007 12:19 PM in response to tuscan
    only 1 day later, line #12.
  • by Bambi Vincent,

    Bambi Vincent Bambi Vincent Dec 17, 2007 1:01 PM in response to mike Savage
    Level 1 (35 points)
    Dec 17, 2007 1:01 PM in response to mike Savage
    I got three lines in the past five days.
    Brings me up to eight now.
    And Apple has "$15 billion in cash reserves."
    I'm disgusted.
  • by Le marcel,

    Le marcel Le marcel Dec 23, 2007 5:42 AM in response to mike Savage
    Level 1 (0 points)
    Dec 23, 2007 5:42 AM in response to mike Savage
    Hi everyone out there!
    My girlfriend and I joined the VL club a few month ago...
    Both powerbooks have a serial number beginning with W85 purchased in april 05.
    We don't have an Apple care extension.
    My girlfriend had her display replaced and I had to reclaim because it had not be done proprely even for the expensive cost!
    I'm using now a second screen as I'm getting on my 20th vertical line which does hardly allow me to work.
    As it is Christmas soon I'm expecting some white bearded red Apple to make a gift for all unfortunated VL club member!
    Does anyone know if there is some move from above?
    Happy Xmas!
  • by alpshiker,

    alpshiker alpshiker Dec 24, 2007 3:05 AM in response to Adam Prall
    Level 2 (445 points)
    Dec 24, 2007 3:05 AM in response to Adam Prall
    The irony is that I have one PB17 that is about three years old and it does not have this problem. The three that are younger than that from 2005 do have this problem...


    Keep hoping Adam, for my 3 years old PB 17 has just developped a thin pretty pink vertical line. Serial W84430...
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