Crossgrade purchase issue (Logic Express 7.0.0 to 7.2)

Hi there.
I'm trying to upgrade my Logic Express 7.0.0 to 7.2 for my Intel iMac and I'm having a spot of bother. I start here:

http://www.apple.com/uk/universal/crossgrade/

then I select the top link on the right for Logic Express which takes me here:

http://www.apple.com/uk/universal/crossgrade/terms/logic_crossgrade.html

then I dutifully fill out my address info and submit the details, which takes me here:

http://backend.media.euro.apple.com/apple/crossgrade_display.php?programme=logic express&lang=uk&formid=e8j9s3m1&whichaction=display

then (this is where the fun starts), the Buy Now button takes me here:

http://store.apple.com/Apple/WebObjects/ukBusiness?type=bizukPRO&qprm=67752&part Number=MA343

which dumps me to the front of the Apple biz store. Hmm. I've tried searching for the part number stated at the outset (MA343Z/A), no dice. I've spoken to the sales team who batted me around 3 departments before apologising there was nothing they could do.

Am I doing something wrong? Thanks in advance for any tips.

Pete

24" iMac, 2gb, Mac OS X (10.4.7)

Posted on May 24, 2007 6:42 AM

Reply
1 reply

May 24, 2007 2:50 PM in response to pragmatic_pete

I didn't quite get the same route and, in any case, it's a post in process, not an on-line process. After:

http://www.apple.com/uk/universal/crossgrade/terms/logic_crossgrade.html

I got:

http://backend.media.euro.apple.com/apple/crossgrade?programme=logicexpress&lang =uk

which is an online form to print out and send off to Apple with your original disk. The Buy Now button is a small, scarlet, oily fish.

Print off the form, bang it in the post with your original DVD and payment and sit back and wait...

Bon chance!

Pete

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Crossgrade purchase issue (Logic Express 7.0.0 to 7.2)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.