11 Replies Latest reply: Jul 23, 2007 4:35 PM by irishgal
johnoverall Level 1 Level 1 (0 points)
Mrs is feeling fat and frumpy and wants to go out running but needs some sounds; bought her a 2nd Gen iPod Shuffle but the thing doesn't seem to be charging, despite there being an amber light. Have left the PC switched on (not on standby) with this thing docked via USB but the amber light doesn't go green after hours of 'charging'; PC isn't state of the art but it isn't old either (P4 2.53GHz 512MB) so I'm assuming USB's aren't the problem. Starting to annoy me, so can anyone tell me how long an initial charge is meant to take as I just want to load this thing with music and do other things.

edit: checked my motherboard manual (MS-6533/G Micro ATX Mainboard) and it says the USB ports are +5V, so there should be sufficient power. Does this mean the iPod is faulty?

2nd Gen iPod Shuffle, Windows XP Pro
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Mrs is feeling fat and frumpy and wants to go out
    running but needs some sounds; bought her a 2nd Gen
    iPod Shuffle but the thing doesn't seem to be
    charging, despite there being an amber light. Have
    left the PC switched on (not on standby) with this
    thing docked via USB but the amber light doesn't go
    green after hours of 'charging'; PC isn't state of
    the art but it isn't old either (P4 2.53GHz 512MB) so
    I'm assuming USB's aren't the problem. Starting to
    annoy me, so can anyone tell me how long an initial
    charge is meant to take as I just want to load this
    thing with music and do other things.


    Initial charge can take as long as 8 hours (or even more, depending on the vagaries of the USB controller and power draw of other attached, unpowered, USB devices).

    edit: checked my motherboard manual (MS-6533/G Micro
    ATX Mainboard) and it says the USB ports are +5V, so
    there should be sufficient power. Does this mean the
    iPod is faulty?


    5v is standard voltage for USB... it's the current (amps) that count. "high-power" USB is 5v/500mA minimum.

    P=EI

    BTW, there are a few situations in which the shuffle doesn't go green when fully charged:

    http://docs.info.apple.com/article.html?artnum=304800
  • johnoverall Level 1 Level 1 (0 points)
    I've left this plugged in all day, for more than eight hours, having unplugged all other USB devices, and the amber light remains static; the unit is charging in the off position. Does it need to be on instead? Have ordered a mains charger as I don't seem to be getting anywhere. I'll leave it on overnight, but so far I'm dissatisfied with this. If the likes of a scanner can operate via USB then you'd think charging an iPod would be a small task.
  • 0Ari0 Level 5 Level 5 (4,995 points)
  • johnoverall Level 1 Level 1 (0 points)
    Sorry, I did check the link but neglected to mention that it made no difference at all. When I disconnect the iPod from the dock and switch it on there is no light at all; green, amber, red, just null as though no charging has taken place at all.
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Sorry, I did check the link but neglected to mention
    that it made no difference at all. When I disconnect
    the iPod from the dock and switch it on there is no
    light at all; green, amber, red, just null as though
    no charging has taken place at all.


    So it does... do you have another computer available to you with "high-power" USB port? IF SO, try charging the shuffle on it.

    Otherwise, buy an external USB Power Adapter and see if the shuffle charges there OR take it to an Apple Store for analysis and possible replacement...
  • johnoverall Level 1 Level 1 (0 points)
    Won't have access to another PC til Tuesday.

    As per previous post, have ordered a mains adapter.

    Will it charge regardless of whether the shuffle is on or off?

    If my USB ports are low-power, will the shuffle charge if I leave it long enough or am I wasting my time?
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Wasting time... your experience so far ought to show that.
  • johnoverall Level 1 Level 1 (0 points)
    Okay, tried to charge today on a DELL Latitude D600 laptop and no change, so will now wait on the main charger. Have notified the supplier of 'issues' and they're happy to refund or replace if the Shuffle doesn't charge via the mains.
  • johnoverall Level 1 Level 1 (0 points)
    Mains charger arrived and the Shuffle still wouldn't charge, so I returned the iPod to the supplier. Repolacement received, charged and working, so faulty unit.
  • 0Ari0 Level 5 Level 5 (4,995 points)
    All's well that ends well...
  • irishgal Level 1 Level 1 (0 points)
    GGRRRR - I fianlly bought my shuffle, down loaded all my music, but, it won't take a charge! Very odd cuz it's brand new.

    My son used my docking station on my computer to cahare his shuffle and it worked for him.

    Would you think mine is defective??? Should I return it?