5 Replies Latest reply: Jun 2, 2007 2:26 AM by carriee2652
buck919 Level 1 Level 1 (0 points)
When I connect my iPod using USB 2.0, I now get a "USB device not recognized" error on Windows XP. iTunes also does not recognize that iPod is connected.

I believe this problem may have been caused when my iPod was connected to a friend's speakers. When it first connected, the following error message appeared:
"FireWire connections are not supported. To Transfer Songs, connect the USB cable provided".
After pushing the Selct button to gt rid of the error, iPod worked fine in the speakers and continues to work fine with my FM tuner and other devices.

I've tried the following to fix this problem:
1. 4 of the 5 Rs. (Can't find a way to restore as I can't get iTunes to recognize my iPod).
2. Reinstalled iTunes.
3. Simple restart on computer.
4. System restore on computer.
5. Tried to update USB drivers.
6. Tried to load iPod in disk mode.
7. Went through all of the Apple Support articles for this problem and tried all of the reccomended steps.

As mentioned, my iPod works fine otherwise and I'd hate to have to send it away to be repaired if there is a simple fix. Also, my wife's Nano is working without problem on the same PC, so I have a feeling that this problem is iPod related rather than PC related (though, I could be wrong!)

Does anybody have any suggestions?

Is there a way to restore iPod manually (i.e. without iTunes)?

5G 30gB, Windows XP