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Ipod in infinite restore loop

1020 Views 5 Replies Latest reply: Jun 2, 2007 2:52 PM by ross29 RSS
mom-of-teen Calculating status...
Currently Being Moderated
May 29, 2007 5:17 PM
Ipod has worked well for over one year. Error message that the ipod was corrupted and to restore. Now in Itunes rotating messages "Your ipod has been resotred to factory settings and will shutdown and restart, please leave connected and ipod will appear in the source list" then after a few minutes and the ipod has not shown up in the source list: "itunes has detected an ipod in recovery mode. You must restore this ipod before it can be used with itunes." Followed suggestions in forums and reformated the ipod with windows. Still same rotating messages in Itunes. Have been trying for 5 days to come up with solution. Have downloaded newest version of Itunes. Teen son very anxious to have ipod back. Any suggestions would be welcome. Thanks.
dell, Windows 2000
  • CasperGemini Level 5 Level 5 (4,305 points)
    Currently Being Moderated
    May 29, 2007 5:22 PM (in response to mom-of-teen)
    Try changing the iPod's drive letter-

    Toshiba Satellite Laptop A75 Series, Windows XP, iPod w/ Color Display (20GB) + iPod Video Black (30GB)
  • iPod_nano_1_GB Level 5 Level 5 (6,810 points)
    Currently Being Moderated
    May 29, 2007 6:55 PM (in response to mom-of-teen)
    Hi mom-of-teen,

    If changing the iPod's drive letter doesn't help, then you could try reformatting your iPod in Windows, followed by a restore:

    1 - Connect your iPod to your computer.

    2 - When iTunes has finished syncing with your iPod, open "My Computer".

    3 - Right-click on your iPod, and click on "Format". (If your iPod is not showing in My Computer, make sure that disk use isn’t enabled in iTunes).

    4 - Here, verify that your formatting settings are "Default", with the format type set for FAT32. Also, make sure that "Quick Scan" is not selected.

    5 - Then, click on "OK" to begin the formatting process.

    6 - When this is complete (it might take a while), make sure to restore your iPod in iTunes again, so as to properly reload the firmware back onto it again.

    "Nicole" - white 1 GB Nano | "Natalie" - pink 4 GB Nano (Second Generation), Windows XP, iTunes v.
  • ross29 Calculating status...
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    Jun 2, 2007 2:52 PM (in response to mom-of-teen)
    mom-of-teen, are your "do not disconnect" sign and battery power indicator on the IPOD black? They used to have color right? If so, the same thing is wrong with mine as is urs.
    Dell, Windows XP


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