1000 Views 7 Replies Latest reply: May 31, 2007 6:39 PM by Eme
hi well if you are able to go online with firefox then the issue is not with you ISP
so try trashing HDD/users/your user account/library/cache also HDD/users/your user account/library/com.apple.safari.plist
(make sure you do not open any applications before doing this only open them after the next step)
and then restart mac and then try again
also you could try from a new user account(if the above step does not work)
I have a PowerBook G4 and am having similar problems - my safari cannot connect, but Firefox is connecting. I cannot use ITunes to connect, and my software updater doesn't work. I have dumped the cache files recommended earlier.
The second user account has the same problems.
When I hook it up to a cable and get access to the internet from there, it's no problem using safari, Itunes, or Mail.
So perhaps it's a connection issue.
• See this users tip article by Neil on Clearing caches with OnyX as an example what trashing the caches do, & if that seems right for you.
OnyX is a freeware cleaning tool, if you download it make sure to get the correct version for you os. If you do not do maintenance this may good sense.
Read this user tip article by Travis A. Regular Maintenance/General Troubleshooting
• With all Applications closed, Click on the Finder's Icon in the Dock.
In the Finders window, sidebar, click on the Home icon (if Finder prefs. are not set to open home)
Home~/Library/Preferences/Microsoft, look for MSN Messenger preferences move those to the trash, I presume you may have already trashed the com.apple.Safari.plist file.
How are your settings in Network?
Systems Preferences ->Network, make a new Location: name it your Dial-up
or such as you like,
PPP tab, Click on the (PPP Options) button,
Do you have "Connect automatically when needed" √?
& "Prompt ever 30 minutes to maintain connection", if not select those.
Now in Advanced Optionsin same window
√ Send PPP packets
√ Use TCP Header compression
Click OK to save setting
In TCP/IP DNS servers, they seem to be anything but optional for most of us
these days, two #s & in list mode...
See the Dns #s for some of Canada on Portforward, DNS Serversweb page. I presume you have contacted your ISP for the number you added I would think there are more then what portforward shows.
Alternately you could use the OpenDNS
You may also try Configuring IPV6 to "Automatically"
Click Apply Now
Still in Network under Location, go to Show:Network Port Configurations
Check that your "Internal Modem" is top on the list, checked that
others are not if you don't use them, you can slide them in the order you need,
Click "Apply Now".
• System Preferences -> Sharing folder, Firewall if that is on, & if not
Check that "Network time" is selected, fwiw, my os x firewall is on at all times & using the advanced settings as, there is no issue with any connections.
Run disk permissions repair & restart you mac.
Sorry to be so long winded, had to "just in case".
Good luck, please keep us posted.
Eme '~[ )♥♪