Previous 1 2 Next 24 Replies Latest reply: Jun 13, 2007 12:36 PM by johnski s
David Krug Level 2 (230 points)
Since I upgraded my songs to the new format, every time I open up iTunes (7.2), it asks me to enter my password. It's never done that before. What's it doing, and how can I turn that off?

15" Al PB G4 1.5 GHz (2004), Mac OS X (10.4.9)
  • David Krug Level 2 (230 points)
    Even after multiple restarts, it's still doing this! Aaah, the madness!
  • Dan F. Level 3 (580 points)
    On Wisconsin!

    So is it asking you to Authorize every time?
    Did you deauthorize your computer before doing the update?
    (You always should)

    Try deauthorizing your computer & then reauthorizing it. If that doesn't fix it, give us some more detail about what's happening.
  • adream Level 1 (50 points)
    in getting the same problem

    driving me crazy

    everytime itunes starts up now it asks me to log in the music store, probably to check for any more itunes plus downloads... there are no prefderences to disable this feature

    any suggestions ?

    if this is a permanent feature then it ***** !


  • Dan F. Level 3 (580 points)
    Now I think I see what you are saying. I opened iTunes & it instantly tried to connect to the store and the window at the top kept saying "Connecting to the iTunes Store" (or something like that), so I couldn't click on my iPod...until I clicked on the little "x" next to the message and it stopped trying to connect. Apparently the connection to the store is swamped with people upgrading to the DRM-Free downloads.
  • Scott Ragle1 Level 1 (0 points)
    I'm having the exact same problem. Tried deauthorizing and reauthorizing. Nothing.
  • victorfc Level 1 (0 points)
    Here with the same problem,
    All we have the problem after updating to iTunes Plus?
    Anyone had problems downloading the updated songs?

    I ask that because iTunes is asking for my password in order to search purchases to download. When I updated to iTunes Plus, the downloads stops several times. Since then, iTunes is asking for my password although all the downloads already are done.

    Sorry for my English!
  • hopkapi Level 2 (150 points)
    Edit: Though the fix is the same, echobucket beat me to it in the other thread here:

    This might not work for you, but after a while poking around on my HD to try to find the cause a few days ago, this killed the autocheck and it's associated password requirement somewhat nicely.

    1. Quit iTunes.

    2. Open your iTunes folder (usually found in the Music folder in your Home folder).

    3. Double click the iTunes Music folder.

    4. Inside you should find a folder called Downloads.

    5. Drag the Downloads folder to your desktop.

    6. Open iTunes and hopefully bask in the glow of it not asking for your password.

    The folder goes on the desktop just to make sure that it works, and so if moving it makes iTunes cry/break/explode in some way, it can always be dragged back. If iTunes works happily and all your purchased music has been downloaded successfully, it's probably safe to delete it.

    Just in case anyone is wondering, iTunes is asking for your password to check for purchased (but undownloaded) music, and appears to be a bug which occurs when you quit iTunes with a download in progress. The folder's purpose seems to be to remind iTunes to check for purchased but not yet downloaded music, and for whatever reason, iTunes doesn't seem to be killing said folder when the music has been downloaded successfully finishes.

    Filed as a bug.

    MacBook Pro   Mac OS X (10.4.9)
  • deggie Level 9 (52,729 points)
    An update to your method: There is one file under downloads, list.plist. Leave the Downloads folder in place but remove this file (which was last updated on my computer on June 1st when I last downloaded files while the system was choppy) and then restart iTunes.
  • adream Level 1 (50 points)
    well removing the plist file sorted it out for me, many thanks for the suggestions folks

    lets hope it wont re-appear


  • Rob Westle Level 2 (430 points)
    Thanks! This worked for me as well.
  • My_Monster_G5 Level 2 (465 points)
    Worked for me too. Glad that's sorted.
  • Scott Ragle1 Level 1 (0 points)
    It now works fine for me, too!
  • Paul Dolce Level 1 (0 points)
    Bingo! And to confirm...yes, I had trouble upgrading a single song and quit iTunes. Sure enough, looking at the Downloads/list.plist file showed an entry for the song that never finished downloading.
  • Andrew Allcorn Level 5 (4,845 points)
    Much appreciated - this was driving me nuts.
Previous 1 2 Next