Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPod Nano Help!!

Ok, so my iPod works fine when it is connected to the computer, but it dies as soon as I disconnect it. The screen slices diagonally and freezes, and the picture slowly fades away.

My computer says its fully charged, and I've tried resetting it and putting it into Disk mode, but still no luck. And it has been charging for quite a while now. Any suggestions would be much appreciated!!!

Oh, and when I re-plug it into the computer, I have to re-select the language, as if it totally resets. It does this even when I dont reset it. By the way, I only reset it when its plugged into the computer, because it doesnt work at all when it isnt plugged in.

Windows XP Pro

Posted on Jun 3, 2007 12:31 PM

Reply
7 replies

Jun 3, 2007 12:34 PM in response to Buggad

Ok, so my iPod works fine when it is connected to the
computer, but it dies as soon as I disconnect it. The
screen slices diagonally and freezes, and the picture
slowly fades away.

My computer says its fully charged,


WHAT on your computer 'says its fully charged"?

and I've tried
resetting it and putting it into Disk mode, but still
no luck. And it has been charging for quite a while
now. Any suggestions would be much appreciated!!!


Let it charge... for longer. Sound to me though, that your battery might be going... HOW old is that 1st gen nano?

Jun 3, 2007 2:18 PM in response to Buggad

Ok, so my iPod works fine when it is connected to the
computer, but it dies as soon as I disconnect it. The
screen slices diagonally and freezes, and the picture
slowly fades away.

My computer says its fully charged, and I've tried
resetting it and putting it into Disk mode, but still
no luck. And it has been charging for quite a while
now. Any suggestions would be much appreciated!!!

Oh, and when I re-plug it into the computer, I have
to re-select the language, as if it totally resets.
It does this even when I dont reset it. By the way, I
only reset it when its plugged into the computer,
because it doesnt work at all when it isnt plugged in.


Try holding down the select and menu button at the same time.A black background and the apple symbol will appear on the screen,and it usually unfreezes your iPod.

Jun 3, 2007 2:23 PM in response to Waldron Rules

Try holding down the select and menu button at the
same time.A black background and the apple symbol
will appear on the screen,and it usually unfreezes
your iPod.


And if that doesn't work, do it again EXCEPT cycle the Hold switch from off to on and back, THEN perss and hols Menu and center buttons for ATL LEAST 6 seconds...

iPod Nano Help!!

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.