Airport Express won't make dhcp connection

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Level 1

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Airport Express won't make dhcp connection

Exasperation reigns supreme.

I gifted a Macbook and an Airport Express to a good freind of mine. We tested it at my house and it all worked fine. It's now up in Michigan and the Macbook runs fine with an ethernet connection to a Zhone 6211-I3-200 ADSL2+ router. DCHP, everything works fine.

I try to get the airport working and it won't make a dhcp connection. The light keeps flashing amber. Done various restarts, power offs, etc. on odem and AE, to no avail. Can reconnect to the Macbook and it works fine. Can even take the numbers returned by DHCP on the Macbook and enter them into the airport and get the airport to go green but still no internet traffic.

I'm thinking the Zhone is remembering a MAC address, but I have no idea how to reset it. The IP, UP.NET is absolutely worthless, "We don't support Macs."

Any help out there? I sent a request to zhone, but mum's the word.

15" Powerbook G4 Mac OS X (10.4.7)

Posted on Jun 4, 2007 1:30 PM

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Answer 1

Tesserax

Level 10

159,706 points

Jun 4, 2007 1:41 PM in response to russg53

When changing out network components, be sure to allow adequate time for the modem to "recognize" the new device connected to it, by performing a complete power recycle.

Modem/Router Power ReCycling
- Power-off the DSL/Cable modem, Internet Router, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
- Power-on the DSL/Cable modem; Wait at least 30 minutes.
- Power-on the Internet Router; Wait at least 5 minutes.
- Power-on the computer(s)

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