3 Replies Latest reply: Jun 7, 2007 10:14 AM by Chris CA
coreworksnet Level 1 Level 1
I've bought well over a thousand songs from the iTunes Store over the years. In the time, I've had three email accounts linked to the store. It has not been an issue until the launch of the store's most recent services, "Complete My Album" and "iTunes Plus".

Now, in order to see if I qualify to (a) complete an album, or (b) upgrade my library to Plus, I have to log out and log back into each account. Let me say here that this is not a herculean effort, but it is annoying nonetheless.

I contacted Customer Support to see if there was any way to consolidate the accounts into a single account (my current account is based on my "permanent" .Mac account) but I've been told there's nothing in place to do this, and received a lengthy cut & paste email about how to deauthorize computers.

I would think that Apple would want to make this option available to users -- I spent another packet of money upgrading the albums & songs in the two other accounts that I wouldn't have if I hadn't done some investigating. In other words, this situation is equal to lost revenue.

As a stockholder, I'd like to see this option implemented in some way. Make it a "you can do it once every year" thing, like the deauthorization situation, but make it available.

MacBook Pro (Core2Duo, 2.33GHz)   Mac OS X (10.4.9)  
Reply by StarDeb55 on Jun 7, 2007 8:49 AM Helpful

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