8 Replies Latest reply: Jun 26, 2007 8:28 PM by Christian Miller
rdhaynes Level 1 (0 points)
Bought the USB charger from the Apple store to guarantee a high-powered USB connection, so that's not the issue.

I got exactly two charge cycles out of this thing. Obviously I can't use any utilities to reset it if the computer doesn't recognize it's existence.

Any thoughts?

PowerMac G4 Dual 1.0 GHz, Mac OS X (10.4.9)
  • ameya Level 1 (0 points)
    same problem here.. my 2 year old shuffle was working fine upto now but suddenly the shuffle is neither detected nor can it be charged.. it plays fine but the battery is fast running out.. need urgent help... anyone got any ideas
  • 0Ari0 Level 5 (4,995 points)
    Bought the USB charger from the Apple store to
    guarantee a high-powered USB connection, so that's
    not the issue.

    I got exactly two charge cycles out of this thing.
    Obviously I can't use any utilities to reset it if
    the computer doesn't recognize it's existence.

    Any thoughts?


    Are you saying that even Apple System Profiler doesn't show shuffle in the USB tree?
  • killacoupe Level 1 (0 points)
    Mine does the same thing, a little bubble pops up and says "windows does not recogize this device." and if i try the wall charger, it flashes orange 4 times then stops. it has no charge, and it wont charge.
  • Damon M. Level 4 (3,695 points)
    If the ipod will not charge from a ipod ac adapter and the computer will not recognize it, then the ipod needs to be serviced.

    The ipod can be set up for service via the ipod web service site:
    http://depot.info.apple.com/ipod

    One thing to try though. If you have access to another ipod shuffle (2nd Generation) cable to try. that way if it is the cable, a new one can be requested from the same ipod service website.
  • Scott Beach Level 1 (15 points)
    Mine sometimes wasn't recognized but after switching to a different USB port it seems fine.
  • dnt no wat dis means Level 1 (0 points)
    ive been using mine jus fine 4 like 6 months and den it wnt play all da songs i put on its like it doesnt recognise dem.
    den i charged 4 2 hours straight and it was still on red.
    so i put it in again 2 charge it sum mor and it wouldnt recognise and up to now it still doesnt sense anything
    nothing comes up
    help

      Mac OS X (10.3.9)  
  • 0Ari0 Level 5 (4,995 points)
    ive been using mine jus fine 4 like 6 months and den
    it wnt play all da songs i put on its like it doesnt
    recognise dem.
    den i charged 4 2 hours straight and it was still on
    red.
    so i put it in again 2 charge it sum mor and it
    wouldnt recognise and up to now it still doesnt sense
    anything
    nothing comes up
    help


    Assuming that you're charging it from a high-power USB port directly on the computer and it still doesn't charge, you may have a bad dock or cable. Take it to an Apple Store, or http://depot.info.apple.com/ipodshuffle/
  • Christian Miller Level 1 (70 points)
    Same here. Frequently my shuffle won't charge. I unplug the powered USB hub from the computer and plug it back in, and then the Mac sees it. Curiously, my 5th Gen iPod is also plugged into the hub and never has a problem. Today I swapped out the USB hub (same make & model, just newer) and am still having the same issue.