4321 Views 3 Replies Latest reply: Jun 10, 2007 11:58 AM by Jeff Bryan
It may take quite a few attempts and is best done connected to power.
However, in some cases, the iPod might get into a state in which the battery needs to be drained before it can be reset so try these steps.
1. Disconnect iPod from all power sources and leave it disconnected for about 24 hours.
2. Reconnect iPod to the Apple iPod Power Adapter or the computer and reset it.