iTunes store error 8008???

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Level 1

1 points

iTunes store error 8008???

I ordered a Season Pass for Grey's Anatomy Season 2, and delayed downloading several episodes. I worked my way through the list slowly, and downloaded all except three earlier today. There are now three left in the "Downloads" queue, and I can't get them to work.

It says that the files are corrupted, and then gives me iTunes err = 8008. I searched, but couldn't find anything.

Please tell me someone has come across this before!

Thanks so much,
Evangeline

Windows, Windows XP

Posted on Jun 10, 2007 12:36 PM

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Answer 1

Best reply

dvdman

Level 1

8 points

Jun 19, 2007 8:53 PM in response to Evangeline00

Ok, this is how I fixed it. No one at apple told me to do this but it worked.

First I found my Itunes folder on my computer. Within your itunes folder there is a folder named DOWNLOADS. In this folder Itunes stores temporary files of your downloads in progress. Double click on this folder and you should see the names of the files/programs that keep coming up error -8008. They will be folders with a .tmp extension.

Just delete them!!! I know this is scary but it works. Once you delete them go back to your itunes click on store and check for purchases and the downloads will resume.

Windows XP

Windows XP

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Answer 2

Jun 23, 2007 10:01 AM in response to dvdman

Yep. This seems to work. The movie I had a problem with was Apocalypto. I searched Windows XP with Apoc . and found the folder and deleted. Next download worked.

Nice post - thanks.

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Answer 3

chuka68

Level 1

0 points

Aug 12, 2007 6:36 AM in response to dvdman

dvdman, Thanks for the info on correcting the error 8008 problem. Worked for me. Seems like Mr. Jobs likes to sell the product, make the money, but not deal with support. I guess that costs too much money... Good thing the forums have sharp people providing advice.

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Answer 4

Jake D

Level 1

10 points

Aug 15, 2007 6:33 AM in response to dvdman

*Thank you so much, it worked!!*

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Answer 5

gwh23

Level 1

0 points

Aug 26, 2007 7:46 AM in response to dvdman

this method does not work if you have a imac, but i did find out how to do it. all i did was restart my computer then opened up my itunes went up to the menu bar click on store then check for purchases

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Answer 6

STIL143

Level 1

0 points

Sep 11, 2007 7:38 AM in response to dvdman

thank you so much. the tech support for itunes stink. Personal responses ???. I got the same response 4x in a row. Too bad they don't even know what they're doing. I'm not messing with them anymore. I'll just come here. Thanks for figuring this out.

<edited by host>

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Answer 7

Nov 22, 2007 9:59 AM in response to dvdman

Thank You So Much. i Had the Same Problem Downloading an Episode of CSI NY. iTunes Support *****.

Message was edited by: Musicfanatic8741

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Answer 8

Nov 28, 2007 8:12 AM in response to dvdman

This info was so helpful! I was trying to download a tv show and I was trying for two weeks with the same error! I was a little scared to delete the file but it's worked like a dream! Thanks!

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Answer 9

Dec 2, 2007 2:09 PM in response to dvdman

I tried downloading an episode of Chuck and when I tried erasing it on downloads it wasn't there. And the downloads file was a notepad. Is it supposed to be like that?

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Answer 10

Dec 3, 2007 5:39 PM in response to dvdman

Wait.. Where EXACTLY is the iTunes folder you mean? I searched for Downloas and iTunes, but none of what I find seem to hold a folder or file for what I'm trying to download (The Usual Suspects). I HAVE found a download folder containing some of my music files that won't download (error 100008), but those arent helpful to me...

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Answer 11

Dec 3, 2007 6:08 PM in response to Wheresmydog?!?!?

Continued above post: I have just checked some other forums about the same problem, and have found the folder, but like I said before, it only has the files for the music, no The Usual Suspects.... Wait a second, i just looked in the folder while it was downloading, and there it was... Paused download and deleted it, but it still gives me the same error at 10.0mb downloaded....

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Answer 12

Dec 26, 2007 10:47 AM in response to Evangeline00

I tried using the solutions described in the posts, but to no avail. The file continues to get to the point that was previous able to have been downloaded and then stops, each time returning with error message 8008. Any further solutions before I have to attempt to contact Apple customer service would be much appreciated

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Answer 13

OzzyIpod

Level 1

0 points

Dec 26, 2007 4:57 PM in response to Evangeline00

I deleted these BUT now i still get the same error and it stops ot 20.1 MB and it used to stop at 260 MB, can you please tell me how to actually fix this??? Because i dont want to waste the $15 i spent. The error is 8008, this happened with the other movie i tried downloading but i kept trying and trying and eventually it worked but with this no. The going into "check for purchases" doesnt work either so somebody please help me!!

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Answer 14

Jan 3, 2008 10:02 AM in response to dvdman

whenever I delete the tmp file, it just keeps coming back as soon as I start downloading, so I keep getting the error.. Is anyone else having this problem?

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