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User profile for user: franzi07
franzi07 Author
User level: Level 1
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iPod and iTunes

Help!! i bought 2 songs and can´t find them in my list!!
unfurtunatelly i deleted all my song in my itunes program and could only find my bought songs,but two i couldn´t find. i hadn´t have these two at my ipod before this "accident"! what should i do to get these bought songs??

Windows XP

Posted on Jun 15, 2007 11:42 AM

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User profile for user: Zevoneer
Zevoneer
User level: Level 9
52,705 points

Posted on Jun 15, 2007 11:43 AM

The policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
iTunes Store: Purchased content can be downloaded only once

You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

You might also want to check out this page for future reference: How to back up your media in iTunes
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User profile for user: Zevoneer
Zevoneer
User level: Level 9
52,705 points

Jun 15, 2007 11:43 AM in response to franzi07

The policy on lost purchases is that you have to pay to download them again:
"Once a Product is purchased and you receive the Product, it is your responsibility not to lose, destroy, or damage the Product, and Apple shall be without liability to you in the event of any loss, destruction, or damage."
iTunes Store: Purchased content can be downloaded only once

You could try contacting the iTunes Music Store Customer Service and you might be able to persuade them to sanction a second free download. There have been occasional reports in the iTunes forum of this happening, however just be aware that they are not under any obligation to do so. If you click on any of the links on this page you'll find a space at the bottom to email your query: iTMS Customer Service

You might also want to check out this page for future reference: How to back up your media in iTunes
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iPod and iTunes

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