Pop-up sign in for obsolete account

Hey there tomfromopelika,

What device are you receiving this message on? If it’s an Apple device, you may have an app installed that is associated with the obsolete account. Check for any apps that aren’t up to date. Removing any apps associated with the obsolete Apple ID and reinstalling under your new account would help.

Depending on your device and OS, you may still be signed into the account somewhere. This article can help guide you on what to do in this scenario:

What to do after you change your Apple ID or password

Take care.

Hey tomfromopelika,

Thanks for letting us know. We are glad to be of help.

Cheers.