Can't restore Iphone!!! What's with this Steve!!

My iphone crashed last night and I've awoken to find I must now connect to itunes to do a full factory restore.

I have done this and have received error message 1645 - I have uninstalled itunes and reinstalled and go through the factory restore process a number of times now... I just want to make a phone call!! Can someone please help?

The updater file seems to be having problems booting:

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BEGINNING BOOT
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Sending boot code...Attempt 0: Timeout
- Sleeping for 0.525 seconds
- GKEY: 0x21
OK
Automagic-ing firmware from path /usr/local/standalone/firmware...
- FLS file /usr/local/standalone/firmware/ICE2_05.14.02.fls and EEP file /usr/local/standalone/firmware/ICE2_05.14.02.eep are available
Automagic-ing firmware from path /usr/local/standalone/firmware -- All OK

Version ICE2-05.14.02 is available
Deciding whether to update or not...
- Loaded version is unknown, updating anyway.
Deciding whether to update or not -- All OK
Reading Reference file /usr/local/standalone/firmware/ICE2_05.14.02.fls...OK
Sending EBL Loader...
Sending EBL Loader Length...OK
Sending EBL Loader Data...OK
Sending EBL Loader Checksum...OK
Sending EBL Loader -- All OK
Sending EBL...
Timed out
Trying again (9 tries left)
Configuring Hardware Mux...OK
- Sending +xdrv=10,2 failed
- Sending +cpwroff failed